Waiter

About The Hoxton Edinburgh

The Hoxton, located in Edinburgh's picturesque West End, is an exciting hotel spread over 11 historic Georgian townhouses. Featuring 214 bedrooms, a vibrant open lobby and bar, the Italian trattoria Patatino, a retro-style cinema, a versatile events space called The Get Together, and The Apartment for exclusive meetings and private dinners, it offers a unique hospitality experience inspired by the Amalfi coast's charm.

Our brand focuses on creating more than just a place to stay. Each hotel is positioned within a community, blending style with value and inviting guests to mingle with locals in lively public areas.

Role Overview

We are seeking a waiter passionate about service to join our Food & Beverage team, reporting to the Bar Manager. You will help manage daily operations and deliver exceptional hospitality by ensuring a smooth and friendly dining experience.

Key Responsibilities

• Serve as the welcoming face for guests, enhancing their experience from arrival to departure.
• Collaborate with the F&B team to maintain efficient service flow.
• Create a relaxed environment where guests feel comfortable and enjoy their time.
• Provide attentive service by anticipating customer needs and proactively resolving requests.

Candidate Qualities & Requirements

• A unique individual seeking a workplace that values personal expression and diversity.
• A deep enthusiasm for hospitality, whether in food, drinks, events, or accommodations.
• A desire to impact guests positively with memorable experiences.
• A team player willing to contribute without ego and open to trying new approaches.
• Ability to build rapport and share enjoyable moments with colleagues and guests alike.
• Willingness to work hard within a supportive and enjoyable team atmosphere.
• Previous experience in a hospitality role is advantageous but not mandatory; contribution to team success is vital.
• Proactive attitude in recognizing and meeting guest expectations, often before they are voiced.

Benefits & Perks

• Competitive remuneration package.
• 29 days of vacation including bank holidays, along with pension and life insurance benefits.
• Complimentary meals during work shifts.
• Comprehensive onboarding training with continuous development opportunities.
• Paid time off for volunteering at partner charities.
• Recognition programs such as Hox Hero and Nifty Fifty rewards for exemplary performance and living company values.
• An annual calendar of diversity and inclusion events fostering learning and positive impact.
• Fun team events ranging from casual meet-ups to larger celebrations.
• Opportunity to be part of an innovative, expanding international hospitality group.
• Access to attractive discounts across The Hoxton and the global Ennismore hotel family.