Tesco Shift Leader – Day Shift – Haverhill

Role Overview

This position places customers at the very heart of daily operations. Working within our stores offers a dynamic environment, collaborative teamwork, and numerous daily challenges. The role provides opportunities to meet diverse people, enhance your skills, and join an inclusive team. Whether seeking career advancement, flexibility, or job stability, this opportunity is well suited.

Working Hours and Location

The shift leader role in Haverhill is primarily a day-to-night position running from 9:00 AM until midnight on Monday, Tuesday, Thursday, Friday, and Saturday. Your contracted weekly hours will be within these time frames and scheduled with a minimum of three weeks' notice.

Compensation

The starting pay rate for a Tesco Shift Leader is £15.59 per hour, increasing to £16.86 per hour for stores inside the M25 area. Some stores might offer additional compensation. A guaranteed minimum of 16 working hours per week is provided, though positions with a minimum of 12 hours weekly are also available.

Responsibilities

• Lead and support store teams to deliver excellent in-store customer experiences.
• Excel across various store departments, serving as the primary contact for day-to-day operational issues.
• Foster positive and inclusive relationships to empower team members to perform optimally.
• Serve as acting store leader in the absence of the manager.
• Make well-balanced decisions and adjust effectively to evolving circumstances.
• Coach and provide constructive feedback to colleagues while demonstrating exemplary customer service behavior.
• Maintain curiosity and proactively seek ways to enhance service to customers, communities, and environmental goals.

Requirements

• Prior leadership or managerial experience in a fast-paced retail setting is essential.
• Strong role model with a dedication to outstanding customer service and fulfilling diverse client needs.
• Build and nurture long-term relationships creating a supportive and inclusive team culture.
• Effective communicator, employing diverse communication channels to keep the team consistently informed.
• Natural leadership skills that motivate and inspire the team towards exceptional outcomes.
• Applicants must be 18 years or older.

Benefits and Perks

• Starting holiday allowance of 20 days plus one personal day, increasing to 22 days after 12 months, plus bank holidays.
• Flexible working options available from the first day of employment.
• 10% colleague discount via the Clubcard, rising to 15% on pay-day weekends, including a second card for family use.
• Access to free wellbeing services supporting mental, physical, and life balance.
• Life insurance coverage worth five times annual pay and a pension scheme with employer contributions up to 7.5%.
• Variety of additional perks such as exclusive discounts, share options, and cycle-to-work schemes.
• Provided uniform and supportive policies for key life events.

Company Commitment

We strive to be the preferred shopping destination by serving customers, communities, and the environment responsibly and sustainably. Dedicated to diversity, equity, and inclusion, we encourage everyone to feel represented and be themselves. The company is an accredited Disability Confident Leader and is committed to inclusive and accessible recruitment. Flexible working arrangements are supported to accommodate employees' diverse life circumstances.