仕事内容

About MEDSCoders Private Limited

MEDSCoders Private Limited is a rapidly expanding healthcare technology firm dedicated to delivering trustworthy and expert caregiving services through a digital platform.

Job Overview

We are seeking a proactive and target-driven Sales Executive capable of communicating clearly with prospective clients, converting inquiries into confirmed bookings, and nurturing lasting customer relations.

Responsibilities

Engage with potential clients via inbound/outbound calls, WhatsApp, emails, and other channels.
Follow up on leads from digital marketing, website queries, social media, referrals, and business partners.
Assess customer needs and recommend appropriate caregiving service options.
Provide clear explanations of services, pricing, packages, terms, and policies professionally.
Convert inquiries into confirmed bookings by handling objections effectively and fostering customer trust.
Maintain persistent follow-ups until conversions are achieved.
Develop and sustain long-term customer relationships to promote repeat business and referrals.
Meet assigned daily, weekly, and monthly sales targets.
Keep detailed records of customer interactions and sales activities using CRM software.
Collaborate with Operations and Customer Support teams to ensure seamless service onboarding.
Respond promptly to customer issues, offering appropriate resolutions to enhance satisfaction.
Gather client feedback and provide insights to management for service improvement.
Identify opportunities for upselling and cross-selling additional healthcare services when appropriate.
Follow up timely on pending quotations, service requests, and other inquiries.
Maintain strict confidentiality regarding customer and company data.
Stay informed about company offerings, promotional campaigns, pricing, and market trends.

Required Qualifications and Skills

At least 1 year of experience in telesales, customer support, inside sales, business development, or CRM roles.
Fluent communication skills in Hindi and English; knowledge of other regional languages is a plus.
Strong persuasion, negotiation, and closing abilities.
Capable of building trust and maintaining positive client relationships.
Experienced in managing inbound and outbound call workflows.
Skilled at overcoming objections to finalize sales.
Comfortable meeting daily calling and sales objectives.
Familiarity with CRM tools, Microsoft Excel, Word, and Google Workspace.
Excellent interpersonal, listening, and problem-solving talents.
Self-driven, energetic, and adept in a target-focused environment.
Committed to delivering outstanding customer service with a positive demeanor.

Additional Job Details

Location: Sector 63, Noida, Uttar Pradesh
Employment Type: Full-Time, Office-based
Working Hours: 10:30 AM to 6:30 PM
Working Days: 6 days per week
Experience Needed: 1 to 5 years in relevant sales or customer interaction domains
Remuneration: Monthly salary between 20,000 and 35,000 INR

Telesales Executive