Telesales Executive

Job Overview

We are seeking a skilled Telesales Executive to manage customer inquiries across multiple platforms and drive lead generation efforts. The role involves engaging with potential clients through phone and digital channels, managing CRM data, and collaborating with the sales team to close sales orders.

Key Responsibilities

• Manage and respond promptly to inbound enquiries received via online platforms such as IndiaMART, company website, WhatsApp, email, and Google.
• Conduct outbound calls to generate new leads and qualify prospects.
• Keep the CRM system up-to-date by accurately logging interactions and details.
• Ensure consistent follow-up with prospects and customers until their orders are finalized.
• Work closely with the sales team to address quotations and customer requirements effectively.
• Compile and submit daily reports on lead generation and follow-up activities.

Candidate Profile

• Possession of a graduate degree in any discipline.
• Effective communication skills in English, Hindi, and Gujarati.
• Familiarity with Microsoft Office applications and CRM software.
• Demonstrated ability to handle customers and maintain diligent follow-ups.
• Preferred experience range of 1 to 3 years in relevant telesales or customer engagement roles.