Telesales Executive

About Tallium and TriMediaX

Tallium is recruiting on behalf of TriMediaX, a dynamic digital marketing agency based in Dubai, UAE. TriMediaX specializes in helping businesses grow by leveraging performance marketing, creative content production, and data-focused strategies. Their clientele spans sectors including aesthetic clinics, real estate, education, and lifestyle, all benefiting from campaigns driven by paid media, CRM, and conversion optimization.

Role Overview

The Telecaller serves as the initial point of contact for TriMediaX, tasked with engaging business owners and key decision-makers by presenting a complimentary Digital Marketing Audit. The primary goal is to generate qualified lead appointments for the agency's digital marketing team.

Key Responsibilities

• Conduct at least 200 outbound calls daily to prospective businesses using pre-supplied lead lists.
• Present TriMediaX’s services and promote a free audit evaluating prospects' digital presence, advertisements, and growth potential.
• Determine prospect suitability by identifying decision-makers, business categories, and marketing challenges.
• Arrange confirmed meetings, either face-to-face or virtual, between qualified prospects and the digital marketing team.
• Adhere to prescribed call scripts while customizing tone and delivery based on the individual prospect.
• Record all call results, prospect information, and scheduled appointments accurately in the CRM system.
• Follow up with prospects through WhatsApp or email to confirm meetings and minimize no-shows.
• Reschedule any missed appointments and actively re-engage unresponsive or cold leads.
• Achieve daily, weekly, and monthly targets for call volumes, connection rates, and meeting bookings.
• Provide feedback on prospect responses and objections to assist in refining scripts and targeting strategies.

Performance Indicators

• Make over 200 outbound calls daily.
• Meet daily and weekly goals for qualified meetings as set by management.
• Maintain high attendance rates for scheduled meetings.
• Ensure all CRM entries are thorough and accurate.

Candidate Requirements

• Between 1 and 3 years of experience in telecalling, telesales, or appointment setting, ideally within a digital marketing agency, media, or B2B services.
• Prior experience in the UAE or GCC markets is highly preferred.
• Fluency in spoken English is essential; additional proficiency in Arabic or Hindi/Urdu is advantageous.
• Possess a confident and persuasive telephone manner with excellent objection handling capabilities.
• Ability to handle high call volumes and thrive in a goal-oriented environment.
• Familiarity with CRM software, telephony dialers, and WhatsApp Business platform.
• Basic knowledge of digital marketing concepts such as advertisements, social media, and website services is a plus.
• Self-driven, disciplined, resilient, and maintaining a positive outlook.

Compensation and Benefits

• Competitive base salary.
• Earn a 10% commission on every client sourced who signs a contract and completes payment with TriMediaX.
• Opportunities for career advancement into Sales Executive or Account Management roles.
• Training provided on digital marketing fundamentals and consultative selling techniques.
• Work within an energetic, growth-oriented team environment in Dubai.

Additional Information

Employment is full-time and on-site in Dubai. Candidates must have their own visa. The role offers the chance to make significant impact through strategic lead generation and client engagement.