Superintendent - Trails Maintenance and Operations

Overview

The Indianapolis Department of Public Works (DPW) strives to enhance the quality of life for residents by improving public infrastructure, including multi-modal connectivity, green spaces, and accessibility. DPW manages public infrastructure, solid waste, and the city's vehicle fleet, prioritizing effective customer service through a collaborative and compliant work environment.

Position Summary

This position oversees the operational maintenance within a designated district, managing all aspects including personnel, equipment, vehicles, materials, and budget. The role involves high-level decision-making with limited supervision, ensuring maintenance of streets and parks meets quality and cost-effectiveness standards. The superintendent has hiring and termination responsibilities and must exercise independent judgment to protect the city's reputation and minimize liabilities.

Key Responsibilities

• Lead and coordinate all operational and park maintenance activities, including resource management.
• Monitor staff productivity and handle resolution of complaints effectively.
• Ensure repairs, maintenance, and improvements are completed to quality craftsmanship at prudent costs.
• Oversee budget allocations and expenditures within the assigned district.
• Foster positive relationships with labor unions and city personnel.
• Promote a safe and efficient working environment for all team members.
• Ensure streets, sidewalks, and trailways are cleared promptly after weather events to maintain passability.
• Inform superiors and the public information officer of any issues that may impact the city’s image.
• Adhere strictly to city policies regarding hiring, assignments, and termination of personnel.
• Plan, schedule, and prioritize maintenance work and evaluate staff performance.
• Provide training, counseling, and implement disciplinary measures as needed.
• Maintain confidentiality and professionalism at all times.

Qualifications

• Bachelor’s degree in a related field plus five years of progressively responsible experience, including two years in a supervisory role; alternatively, nine years of combined relevant education and work experience are acceptable.
• Thorough knowledge of local, state, and federal regulations related to street and park maintenance.
• Experience in planning, directing, supervising, and reviewing maintenance work.
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook, with demonstrated office management skills.
• Ability to operate professionally under stress and resolve complex problems.
• Strong multitasking, prioritization, and independent work capabilities, alongside teamwork with diverse personalities.
• Adaptability to changing priorities and directions.
• Critical thinking and creativity in problem-solving with attention to detail.
• Excellent written and verbal communication skills.
• Valid driver’s license required.

Preferred Qualifications

A Bachelor’s degree in Business Management or Operations Management is preferred.

Equal Employment Opportunity

The City of Indianapolis and Marion County are equal opportunity employers, valuing diversity and not discriminating based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Working Conditions

This role combines office-based work with fieldwork at street and park locations. The superintendent must be prepared to work 12-hour shifts based on weather conditions, including emergency responses to weather-related events. Exposure to outdoor elements such as dirt, dust, odors, and varying weather is common.

Physical Requirements

• Predominantly seated at a desk with extended periods at a keyboard or workstation.
• Occasional lifting, carrying, pushing, or pulling of light objects weighing 5-10 pounds.
• Ability to perceive auditory and visual signals and communicate verbally.