Strategy & Operations Manager - Partnerships

About n8n

n8n is a cutting-edge open workflow orchestration platform designed for the AI age, blending the flexibility of code with the simplicity of no-code to enable rapid and intelligent automation. Since 2019, the company has grown to over 260 employees across Europe and the US, supported by a passionate community of more than 650,000 developers. n8n boasts over 190,000 GitHub stars and a strong backing from top investors, achieving a $5.2 billion valuation. The company is headquartered in Berlin and continues its mission to innovate interoperability and scalability for technical teams.

Role Overview

As Strategy & Operations Manager for Partnerships, you will play a pivotal role in architecting the partner ecosystem strategy and managing operations that foster growth across a broad range of partner types, including GSIs, affiliates, agencies, resellers, tech education providers, and hyperscalers. This position provides an opportunity to build and refine systems, data processes, and workflows as the partnerships division rapidly expands within n8n.

Key Responsibilities

• Develop and maintain the operational framework supporting n8n's global partner ecosystem across reseller and referral channels.
• Implement and oversee partner-related pipeline tracking within Salesforce to accurately monitor sourced, influenced, and co-sell deals.
• Create comprehensive reporting models covering partner-generated monthly recurring revenue, activation, deal registration, and tier performance.
• Collaborate with Channel Sales leadership to inspect partner pipeline and aggregate forecast data.
• Analyze partner data to generate insights that enhance growth and improve program outcomes.
• Design channel-specific routing and territory strategies ensuring effective lead and deal attribution.
• Manage partner-facing software including partner portals and Salesforce channel-specific objects to ensure configuration and adoption.
• Develop and update documentation, guidelines, and training materials related to channel processes and partner program policies.
• Oversee partner tier qualifications, tracking certifications and activity metrics, utilizing AI tools to improve scalability.
• Collaborate cross-functionally with Channel Sales, Revenue Operations, Marketing, Legal, and Finance to activate go-to-market programs such as co-marketing and enablement initiatives.
• Function as the channel operations expert in annual planning, quarterly business reviews, and go-to-market launches.
• Address ad hoc issues including partner escalations and operational troubleshooting.

Essential Qualifications

• Minimum 5 years' experience in Sales Operations or Channel/Partner Operations within technology-focused companies, particularly in high-growth SaaS settings.
• Strong understanding of channel dynamics including deal registration, partner tiering, co-selling strategies, referral fee structures, and margin or discount frameworks.
• Proficiency with Salesforce’s channel-specific features and experience with partner management tools such as PartnerStack or Crossbeam.
• Advanced skills in data analysis and visualization, including Google Sheets, Excel, and BI tool utilization for pipeline attribution and partner performance assessment.
• Exceptional organizational skills and meticulous attention to detail in managing operations and data.
• Experience leading organizational change, particularly introducing new program structures.
• A problem-solving approach focused on identifying operational inefficiencies and developing scalable solutions.

Preferred Skills

• Salesforce Administrator certification or progress towards achieving it.
• Competency in SQL for in-depth data querying and analysis.

Why Work at n8n?

• Competitive salary aligned with market standards.
• Equity ownership offering a stake in company success.
• Generous vacation packages—30 days plus public holidays for Europe; 20 vacation and 8 sick days plus public holidays for US.
• Comprehensive health plans and pension or retirement benefits adapted to regional norms.
• Financial security through employer-covered disability and life insurance (US).
• Support for continuous career development with annual funds for learning and growth.
• A passionate and innovative team environment with regular hackathons to fuel creativity.
• Remote-first work culture with periodic team gatherings; flexibility varies by role and region.
• Monthly stipend to support open-source contributions.
• Unlimited AI tool budget to boost productivity.
• Transparent company culture with open access to company strategies and performance.

Diversity, Equity & Inclusion

The company is dedicated to equal opportunity employment without discrimination on race, religion, gender, or other protected statuses. It promotes diversity, inclusion, and belonging as core values.

Location & Work Authorization

This role is remote with eligibility based in Germany; visa sponsorship is provided for Germany only. Applicants for other countries must have existing work authorization. English is the official company language.