Store Manager

About Intersport Elverys

Intersport Elverys is a leading and innovative sports retailer in Ireland, operating a network of 44 stores nationally. The brand is deeply committed to supporting Irish sport at all levels—from grassroots clubs to elite athletes—partnering with major organisations like Mayo GAA, IRFU, Connacht Rugby, and others. Beyond sponsorships, the company strives to foster a more active and healthier Ireland by investing in local sports communities.

Job Overview

The role of Store Manager carries full responsibility for store operations and achieving sales goals, ensuring that appropriate staffing and product offerings are in place to meet and surpass company expectations.

Key Duties and Responsibilities

• Manage all daily store functions including sales, staff supervision, customer service, security, health and safety compliance, inventory control, and resource allocation.
• Consistently meet or exceed sales targets and key performance indicators.
• Recruit, train, mentor, and lead staff in line with company policies, promoting fairness and consistency.
• Administer cash handling, budget management, wage oversight, and system operations using tools such as TMS and SAP.
• Maintain high standards of visual merchandising to attract and educate customers.
• Ensure all in-store services like Safesize and Assisted Selling are adequately staffed and actively promoted.
• Uphold security protocols to minimize theft or loss, monitoring potential shoplifters and enforcing guidelines.
• Take responsibility for health and safety in the store, ensuring full staff training and adherence to policies.
• Identify and develop new business opportunities based on customer needs.
• Implement company projects effectively within the store setting.
• Maintain store standards consistently, meeting audit criteria.
• Serve as key holder and primary point of contact for alarm activations.
• Provide support and cover for other store locations as required.
• Perform any additional tasks necessary to ensure smooth store operations.

Qualifications and Experience

• Two to three years of retail management experience depending on store grade.
• Excellent interpersonal, communication, leadership, and team management capabilities.
• A strong passion for delivering exceptional customer experiences and understanding its impact on sales and profitability.
• Experience in visual merchandising is advantageous.
• Comprehensive product knowledge.
• Proficiency in IT, including Excel, email, and SAP.
• Third level qualification in Business or Retail Management is beneficial but not mandatory.

Additional Benefits

• Employee discounts available in-store.
• Access to learning and development programs, including online training, Next Gen Management Programme, education assistance, and paid exam leave.
• Service recognition awards.
• Employee assistance program for support.
• Company schemes for sick pay, maternity, and paternity top-up as per experience.
• Employee referral incentives.
• Recognition of significant life events and milestones.

Additional Information

This job description is a dynamic document and may be updated to reflect changing requirements within the role.