Senior Product Manager

Role overview

We are looking for a seasoned Senior Product Manager to drive the direction, creation, and ongoing improvement of mobile telecom offerings. This position is central to the growth of the mobile services portfolio, spanning 5G, IoT, MVNO/MNO products, eSIM, mobile applications, and value-added services. The role calls for strong telecom domain expertise, especially in mobile, along with the ability to coordinate across functions and deliver customer-focused innovations.

What you will do

• Take ownership of the full product journey for mobile telecom solutions, from early concept through launch and post-launch optimization.
• Set product direction, maintain the roadmap, and define KPIs that support overall business objectives.
• Study market movements, customer requirements, competitor activity, and regulatory developments to uncover new product opportunities.
• Work closely with engineering, network operations, marketing, finance, and legal stakeholders to shape requirements and keep delivery on track.
• Use data-backed methods such as ROI, customer feedback, and NPS to rank features and enhancements.
• Lead go-to-market planning, including pricing, positioning, packaging, and channel decisions.
• Handle relationships with vendors and partners such as OEMs, carriers, MVNEs, and SIM/eSIM providers.
• Act as the advocate for customer needs throughout every stage of product development.
• Equip sales and customer success teams with the product knowledge and materials they need to sell and support effectively.
• Track product performance, review analytics, and refine the offering based on insights and user feedback.

Requirements

• A bachelor’s degree in Telecommunications, Engineering, Business, Computer Science, or a closely related discipline; an MBA is preferred.
• At least 7 years of product management experience within telecom, including a minimum of 3 years in a senior-level capacity.
• Strong knowledge of mobile network technologies such as 4G, 5G, eSIM, VoLTE, and MVNO/MNO ecosystems.
• Hands-on experience with consumer or enterprise mobile products and services.
• Solid analytical ability, with working knowledge of Excel, SQL, Tableau, or comparable tools.
• Excellent communication, leadership, and stakeholder management capabilities.
• Demonstrated experience guiding cross-functional teams in a matrix structure.
• Practical experience using Agile or Scrum delivery methods.
• Preferred exposure to mobile app launches or IoT-focused telecom products.
• Preferred experience working with international mobile carriers or roaming services.
• Preferred familiarity with FCC, GSMA, and similar regulatory or standards organizations.
• Preferred understanding of BSS/OSS systems and telecom billing architecture.
• Preferred experience with product analytics tools such as Mixpanel, Amplitude, or Google Analytics.

Additional information

This opportunity is based in Dubai, United Arab Emirates. It is a full-time, onsite position. The employer name is confidential.