Sales Support Assistant
Coimbatore, Tamil Nadu, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1時間前
- Work mode
- In office
- Education
- Diploma or Bachelor’s degree in business, commerce, engineering, or related field
- Eligibility
- Candidates who have completed at least a diploma or bachelor's degree in business, commerce, engineering, or related disciplines and possess customer service and sales support skills are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
Mega Cranes India Pvt. Ltd. is a well-established manufacturer and exporter of cranes and hoists located in Coimbatore, Tamil Nadu. Known for its dependability and integrity in material handling, the company delivers superior equipment leveraging advanced manufacturing technologies and modern machinery. As the exclusive crane partner of KITO INDIA, a global lifting equipment leader originating from Japan, Mega Cranes provides access to cutting-edge technology and products tailored to diverse industrial needs.
Role Overview
The Sales Support Assistant position is a full-time, on-premise role based in Coimbatore supporting the sales department. Responsibilities include preparing price quotations, processing orders, updating sales documentation, and coordinating with internal teams to ensure seamless fulfillment of customer requirements. The assistant will manage customer inquiries, offer basic product details, follow up with prospects, and contribute to maintaining robust customer relations. Additional duties involve preparing sales reports, managing CRM and sales databases, and facilitating timely communication between customers and the sales division. Collaboration with sales, logistics, and accounting teams is essential to ensure accurate deliveries and effective post-sales support.
Qualifications and Skills
- Strong customer service and support capabilities to professionally address inquiries and resolve issues.
- Effective communication skills to engage with clients and internal teams clearly.
- Expertise in sales operations including managing quotations, orders, and sales documentation.
- Proficient with basic computer software such as MS Office and familiar with CRM or sales tracking systems.
- Excellent attention to detail, organizational capabilities, and ability to handle multiple tasks within deadlines.
- Minimum educational qualification of a diploma or bachelor’s degree in business, commerce, engineering, or a related discipline.
- Prior experience in industrial equipment sales support or B2B sales is advantageous.
- Ability to work well within an on-site team environment in Coimbatore.