Sales Representative at Infilysis

Company Overview

Infilysis is a career coaching firm based in Canada, dedicated to aiding newcomers and internationally trained professionals in securing suitable employment across Canada. The company offers tailored coaching, resume crafting, interview preparation, networking, application guidance, and job search assistance to help clients meet their career objectives.

Position Summary

This inside sales role involves managing the complete sales cycle alongside coordinating lead engagements. The position primarily deals with inbound leads originating from digital initiatives such as marketing campaigns, webinars, website inquiries, social media, referrals, and consultation requests. The role encompasses contacting prospects, evaluating their needs, advising on appropriate services, scheduling consultations, managing follow-ups, and assisting clients through payment and onboarding stages.

Key Responsibilities

• Handle inbound lead management via multiple channels including website inquiries, referrals, social media, and digital campaigns.
• Engage leads promptly by phone, WhatsApp, email, LinkedIn, and CRM follow-ups to understand their professional backgrounds, goals, challenges, budgets, timing, and service needs.
• Qualify prospects carefully based on readiness and decision-making ability and present tailored service options.
• Conduct independent consultation and sales discussions, addressing potential objections and building trust to secure paid client conversions.
• Utilize LinkedIn and other professional platforms for outbound prospecting, employing tools like LinkedIn Sales Navigator and Recruiter to build relevant prospect lists and maintain precise outreach records.
• Manage appointment scheduling, coordinate calendars, send meeting links and reminders, confirm attendance, and ensure smooth communication between prospects and the coaching team.
• Maintain detailed CRM records with comprehensive data on each lead’s stage, interactions, objections, and outcomes, ensuring organized sales pipelines and thorough documentation.
• Conduct persistent follow-ups with prospects for submissions, registrations, payments, and onboarding, while nurturing long-term relationships with non-immediate leads.
• Support event planning and execution including webinars, workshops, and consultations by organizing participant information and handling technical support during sessions.
• Provide daily and periodic reports on sales activities, lead progression, and key performance indicators.

Required Qualifications

• Any graduate degree holder is eligible to apply.

Skills Needed

• Proficiency in inbound and outbound sales management and lead qualification.
• Experience with LinkedIn prospecting and tools like LinkedIn Sales Navigator and Recruiter.
• Calendar and appointment scheduling expertise.
• Competence in CRM administration and documentation (Microsoft Excel, Google Sheets, or equivalent).
• Strong communication and objection handling abilities.
• Ability to coordinate webinars and virtual events.
• Experience in building and maintaining sales pipelines and focused follow-ups.

Additional Details

The role demands a highly organized, disciplined individual comfortable with digital tools and target-driven environments. Although primarily onsite in Ahmedabad, close coordination within a professional sales framework is expected.