Sales Development Representative

About Kinvent

Kinvent creates innovative connected solutions aimed at revolutionizing how sports and rehabilitation experts evaluate, train, and enhance human performance. Their user-friendly, data-centric tools simplify movement analysis and speed up recovery, utilized by over 30,000 professionals worldwide, including physical therapists, athletic trainers, and strength coaches.

Role Overview

As a Sales Development Representative (SDR) at Kinvent, you will be pivotal in fueling revenue growth by delivering exceptional customer engagement on inbound opportunities. The role goes beyond mere lead qualification, positioning you as the primary contact for potential clients and a nurturer of current accounts to identify growth possibilities. Collaboration with field sales representatives will be essential to build sales pipelines, speed up deals, and optimize customer lifetime value.

Key Responsibilities

• Respond promptly to inbound leads generated from marketing efforts, events, and referrals.
• Assess prospects by comprehending their clinical or performance requirements, budgets, timelines, and decision-making protocols.
• Arrange quality product demonstrations for Territory Sales Managers.
• Ensure consistent and timely engagement of all inbound sales opportunities.
• Identify and reach out to potential new accounts through cold calls, email marketing, LinkedIn outreach, and other methods.
• Develop targeted prospect lists focusing on physical therapy clinics, sports performance centers, educational institutions, hospitals, and professional bodies aligned with Kinvent’s markets.
• Coordinate outbound marketing campaigns with the marketing team supporting product launches, webinars, events, and strategic campaigns.
• Maintain continuous communication with existing clients to gauge satisfaction and engagement.
• Spot opportunities for upselling additional products such as hardware, software licenses, accessories, and new releases.
• Facilitate discussions around renewals and proactively suggest upgrades to customers ready for enhancements.
• Generate referrals and leverage existing customers for introductions.
• Manage early sales funnel stages ensuring all qualified leads are pursued and dormant prospects reactivated.
• Keep Salesforce records updated with accurate sales stages and track outreach, lead responses, appointments, and conversion rates.
• Work closely with sales and marketing teams for smooth lead transitions and pipeline transparency.

Candidate Profile

The ideal candidate thrives on both prospecting and nurturing roles, displaying initiative, excellent organization, and enthusiasm for engaging customers daily. Confidence in cold outreach, lead qualification, and identifying account growth opportunities are crucial, alongside an ability to collaborate effectively with the field sales team to drive sales.

Qualifications

• Between 1 to 3 years of experience in Sales Development, Inside Sales, Business Development, or Customer Success roles.
• Strong proficiency in communicating via phone, email, and video conferencing.
• Exceptional organizational skills with rigorous follow-up abilities.
• Comfortable navigating CRM platforms, especially Salesforce.
• Self-driven and motivated by results.
• Capable of managing multiple tasks efficiently in a dynamic environment.
• Bachelor's degree is preferred.

Additional Information

Location preference is Miami, FL with a hybrid work setup. The role is full-time and onsite in California, United States.