Route Merchandiser

About Continental Events

Continental Events is a leading contract dining and refreshment provider, well-known for its unwavering dedication to top-quality food, innovative culinary options, and exceptional client and guest services. Recognized nationally among the best in its industry, it thrives on a mission to delight guests with every meal served, daily.

Core Values

• Exceptional: Hiring outstanding individuals who consistently exceed expectations and drive industry-leading results.
• Hospitality: Committing wholeheartedly to delivering the finest food, beverages, and guest services through anticipating needs for memorable experiences.
• Collaboration: Emphasizing teamwork with clear communication and shared vision to achieve remarkable outcomes.
• Responsibility: Upholding accountability by delivering on promises and maintaining ongoing progress checks.
• Innovation: Pursuing advancements through new methods, technology, and processes to enhance efficiency and scalability.

Role Overview

As a Route Merchandiser, you will manage the servicing and restocking of vending machines and market locations, deliver office coffee service (OCS) orders, and uphold equipment cleanliness standards. Utilizing a company vehicle and device, you will maintain precise inventory records, ensure correct product rotation by monitoring expiration dates, and accurately reconcile all route-related cash transactions.

Key Duties and Responsibilities

• Maintain detailed inventory for various categories: beverages, packaged foods, fresh products, and snacks.
• Conduct counts and place orders according to established guidelines; perform complete inventory audits when necessary.
• Restock displays such as shelves, coolers, and coffee stations while ensuring proper rotation and adherence to tracking procedures.
• Identify and remove expired or rejected goods, documenting appropriately.
• Handle loading and unloading of merchandise safely, employing proper techniques and equipment.
• Deliver products using company vehicles, ensuring perishable items are properly refrigerated throughout transit and stocking.
• Plan and optimize routes for efficiency to minimize drive time and enhance productivity.
• Monitor refrigeration units to ensure proper temperature maintenance and report anomalies.
• Collect funds from kiosks and vending machines, adhering strictly to cash handling and loss prevention protocols; keep accurate records of all transactions.
• Observe and report any safety, security, or suspicious activity in assigned areas.
• Perform cleaning tasks for coffee machines, microwaves, coolers, shelves, racks, counters, floors, windows, and adjacent spaces to maintain a neat and professional environment.
• Inspect product quality and presentation, report stale or defective items, and ensure final area checks meet company standards.
• Request technical support for equipment issues when required.
• Provide training to new Route Merchandisers if assigned, based on regional needs.
• Complete miscellaneous assignments and projects as requested.

Qualifications and Requirements

• High school diploma or GED equivalent.
• Possession of a valid driver's license with a clean driving record, fulfilling all Department of Transportation (DOT) criteria, plus successful completion of background and driving history checks.
• Chauffeur's license where applicable.
• Previous experience in delivery, route driving, merchandising, or customer service preferred.
• Effective communication skills in English—ability to read, speak, and comprehend.
• Computer literacy with proficiency on devices such as iPads, GPS systems, and inventory software; experience operating box trucks favored.
• Ability to operate pallet jacks if required regionally.
• Strong results-driven mindset, adaptable, detail-focused, professional, and capable of following both written and verbal directives.
• Excellence in visual merchandising to ensure attractive, clean, and organized product displays.

Employee Benefits

• Comprehensive health plans including medical, dental, and vision coverage.
• Optional life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, and critical illness plans.
• 401(k) retirement savings plan.
• Paid time off for eligible employees.
• Wellness initiatives and programs.
• Additional employee perks as available.

For a detailed overview of current benefits, please consult the company's official benefits resources.