Restaurant Assistant Manager

Role overview

Mary Brown's Chicken is hiring a Restaurant Assistant Manager in Pasadena, Newfoundland and Labrador. This is a full-time, on-site position based at the physical workplace, with no remote option available. The role involves supporting day-to-day restaurant leadership across different locations as needed.

Language

English is required for this position.

Education

A secondary school graduation certificate is required.

Experience

Applicants should have 1 year to less than 2 years of relevant experience.

Work setting

Work may be performed across various locations.

Key responsibilities

• Review daily restaurant activity and operational flow.
• Track employee performance and supervise team members.
• Prepare staff schedules and assign work shifts.
• Oversee employees and provide direction where needed.
• Reconcile cash, complete balance sheets, prepare cash reports, and fill out related forms.
• Carry out performance evaluations.
• Estimate costs for products and services.
• Manage inventory and keep stock organized.
• Make sure health and safety rules are properly followed.
• Handle customer complaints and resolve concerns.
• Deliver strong customer service.
• Help plan, organize, direct, control, and assess daily business operations.

Supervision

This role oversees a team of 3 to 4 people.

Computer and technology knowledge

• Electronic cash registers
• MS Excel
• MS Office
• MS PowerPoint
• MS Word
• Point of sale systems

Work conditions and physical demands

• Fast-moving work environment
• Frequent pressure and urgent deadlines
• Repetitive tasks
• Physically active duties
• Strong attention to detail required
• Mix of sitting, standing, and walking throughout the day

Personal qualities

• Accuracy
• Customer-oriented approach
• Dependability
• Strong people skills
• Good spoken communication
• Good written communication
• Adaptability
• Strong organization
• Reliability
• Teamwork
• Ability to manage multiple tasks at once