Project Coordinator

About the Role

The Project Coordinator position involves supporting the management of staffing plans including the hiring, onboarding, training, and monitoring of work hours for delivery consultants. This role collaborates closely with the MSD Program Manager and Account Management teams and serves as a liaison among onsite staff, customers, and external personnel.

Key Responsibilities

• Coordinate onboarding processes, including IT asset setup and documentation for new consultants.
• Prepare and present onboarding materials and presentations to consultants.
• Monitor and report on key performance indicators such as time tracking, attendance, and employee retention rates.
• Organize and facilitate meetings, including recruitment kickoff calls.
• Conduct one-on-one meetings with up to 30 consultants, documenting feedback and addressing issues with the Service Delivery Manager.
• Standardize documentation procedures and support ongoing enhancements to recruiting workflows.
• Plan and communicate morale-boosting events to foster a positive professional culture.
• Support the collection and analysis of employee and customer satisfaction surveys.
• Assist with employee engagement initiatives and resource alignment across projects.
• Manage IT asset retrieval during employee offboarding and perform exit interviews.
• Document and circulate meeting minutes and notes from Project Leadership meetings.
• Lead project committees aimed at the personal and professional development of team members.
• Support project financial audits alongside Project or Program Managers.
• Collaborate on delivery initiatives with Project or Program Managers.
• Perform additional duties as necessary.

Required Skills and Qualifications

• Between 1 to 4 years of experience in project coordination, administrative roles, or in supporting cross-functional teams.
• Exceptional attention to detail and strong time management abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Word.
• Adept at working in fast-paced environments with practical problem-solving capabilities.

Desired Attributes for Success

• Strong capacity to organize and prioritize workload effectively.
• A solution-focused mindset and enthusiasm for addressing challenges.
• Ability to clearly convey information and ideas to a varied audience verbally and in writing.
• Strong relationship-building aptitude with internal teams and external stakeholders.