Program Manager

About Penta Consulting

Penta Consulting provides technology resource solutions to top OEMs across the EMEA region.

Role Overview

We are seeking an experienced and client-focused Program Manager to oversee the delivery of large-scale Data Center projects and programs. This leadership position is vital for ensuring project success through governance, stakeholder engagement, and transparent program performance reporting.

Key Responsibilities

• Lead and manage complex Data Center programs from start to finish.
• Provide strategic direction and oversight spanning multiple projects and streams.
• Establish and enforce governance, controls, processes, and reporting mechanisms for programs.
• Ensure alignment between project goals, client requirements, and business objectives.
• Foster accountability across diverse teams, contractors, and suppliers.
• Create and maintain program dashboards and reporting frameworks.
• Monitor performance metrics including schedule, budget, scope, quality, and risks.
• Identify gaps, risks, and issues promptly and deploy mitigation strategies.
• Analyze project data to detect trends and provide actionable recommendations.
• Forecast budgets, resources, milestones, and delivery timelines accurately.
• Provide regular executive-level updates on program key performance indicators (KPIs).
• Serve as the main customer liaison for program delivery activities.
• Build and sustain trusted relationships with senior clients and executive sponsors.
• Lead program reviews, steering committees, and governance discussions.
• Present progress, challenges, and recovery plans professionally to stakeholders.
• Manage client expectations transparently regarding performance.
• Develop comprehensive risk and issue management protocols.
• Conduct periodic health checks of projects and identify areas needing intervention.
• Implement corrective actions and escalate critical issues to ensure prompt resolution.
• Coordinate multidisciplinary teams including engineering, operations, construction, commissioning, and support staff.
• Support project managers and technical leads to uphold consistent delivery standards.
• Promote a culture of high performance, accountability, teamwork, and continuous improvement.
• Mentor project management personnel as needed.
• Supervise program budgets, forecasts, and financial health.
• Manage contracts, variations, and change requests efficiently.
• Assist in commercial negotiations and client discussions when required.
• Ensure programs are delivered within approved financial constraints.