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Product Operations Manager, Earner Progression

Uber

New York, United States ・ フルタイム

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経験
3年以上
給料
USD 142,000 – USD 158,000 / year
求人情報
1
投稿済み
2時間前
作業モード
在任中
教育
学士号
資格
Candidates with at least 3 years of relevant product or analytical experience and a bachelor’s degree or equivalent are suitable. Applicants with MBA or master’s-level qualifications, and those with marketplace, AI, or platform growth experience, are especially well aligned.
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仕事内容

About the role

This position is part of the Earner Loyalty team, which helps shape a major part of the driver experience by making earners feel valued, rewarded, and encouraged to continue using Uber. The role works at the meeting point of a highly complex marketplace and a consumer-facing product, partnering closely with Product, Engineering, Data Science, and Operations to keep improving loyalty experiences across all major regions. It is a high-visibility role with the potential to drive long-lasting impact for both Uber and its earners.

What you will do

  • Build and own the worldwide strategy and roadmap for the Uber Pro program, covering vision, user problem discovery, solution planning, and go-to-market execution.
  • Act as the subject-matter expert for Uber’s global business and help the technical teams address difficult, high-impact challenges.
  • Help scale earner-facing products and solutions by finding creative approaches and keeping launches moving quickly.
  • Represent earner concerns, push for improvements that reflect user needs, and help align stakeholders around a better earner experience.

Requirements

  • At least 3 years of experience in product or analytical roles with strong impact, including work in fast-moving and ambiguous environments where products were scaled successfully.
  • Bachelor’s degree or an equivalent qualification.
  • Comfort using AI tools and frameworks to improve operational efficiency and support faster, data-led decisions.
  • Strong analytical ability to break down complex marketplace dynamics and turn data into practical business actions.
  • Proactive ownership mindset with a strong bias toward action and a history of delivering meaningful results despite uncertainty.
  • Excellent communication and storytelling skills, including the ability to turn complex analysis into sharp, executive-ready insights.

Preferred qualifications

  • MBA or a master’s degree in business, finance, or a quantitative discipline.
  • Experience scaling marketplace, AI, or platform-based businesses.
  • Background in a top-tier, fast-moving technology company.

Compensation and benefits

The annual base salary for New York City, NY and San Francisco, CA is USD 142,000 to USD 158,000. In addition, full-time employees in the U.S. may qualify for Uber’s bonus plan and could also receive equity and other forms of compensation. Full-time employees are eligible for a 401(k) plan and a range of benefits.

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