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Process Executive - Chennai

Annova Solutions

Chennai, Tamil Nadu, India ・ フルタイム

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Job Overview

We are looking for a Process Executive based in Chennai to handle communication with US-based record keeping offices of providers and other businesses for facilitating record retrieval and case management.

Key Responsibilities

  • Contact US record keeping offices and related businesses to facilitate retrieval of necessary records.
  • Investigate and verify the accuracy and completeness of information received from targeted offices.
  • Document case progress accurately and professionally with comprehensive notes.
  • Collaborate with various stakeholders involved to exchange and obtain case-related information.
  • Continuously identify and suggest improvements to optimize process efficiency and effectiveness.

Candidate Requirements

  • Demonstrate a strong sense of discipline, work ethic, and attention to detail.
  • Excellent verbal and written communication skills.
  • Willingness and ability to operate during US shifts.
  • Previous experience in US healthcare voice processes is advantageous but not mandatory.
  • Commitment to remain in the role for a minimum duration of 18 months.

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