Private Banker

Job Summary

This role involves overseeing and nurturing relationships with High Net Worth Individuals (HNWIs) assigned to the banker. The job requires serving as a comprehensive point of contact for all domestic Private Banking services, encompassing banking, investment, and lending solutions. Collaboration within the team to generate client referrals is essential.

Key Responsibilities

• Achieve lending and deposit targets along with delivering all financial services under the Private Banking umbrella.
• Expand and enhance the Private Banking Assets Under Management portfolio, optimizing returns for the bank.
• Drive new business by onboarding fresh clients and promoting a broad spectrum of Private Banking products and services, including credit and investment solutions.
• Develop and present investment proposals to HNWI clients based on best advisory practices.
• Prepare and offer credit facility proposals tailored for HNWIs.
• Provide ongoing market updates and monitor competitor activities.
• Ensure strict compliance with both internal policies and external regulatory standards.
• Maintain responsiveness to client needs, leading customer-focused strategies to encourage cross-referrals within the Private Banking sector for clients' benefit.
• Promote the bank's products and services among HNW clients.
• Regularly visit HNW clients to deepen relationships via personalized engagement, while marketing the bank’s offerings.
• Serve as the primary contact for all Private Banking services related to HNWIs, ensuring swift resolution of customer complaints.
• Arrange periodic client visits aligned with strategy, handling inquiries and resolving issues effectively.
• Gather client feedback on value propositions and product ideas, communicating insights to the Segment Management team.
• Utilize customer data to foster strong client relationships.
• Collaborate closely with other departments to prioritize and resolve client requests and operational matters, supporting the Group's objectives.
• Provide accurate information promptly to external/internal auditors and compliance teams regarding HNW clients.
• Engage in identifying and cultivating new client relationships aligned with the bank’s strategic goals.
• Conduct regular portfolio meetings with clients to introduce bank products, maximize revenue, and ensure customer satisfaction.
• Maintain ongoing communication with clients to keep them informed about relevant bank products and credit analyses.

Education

A bachelor's degree or an equivalent qualification is required.