President – US Operations

About Foodhub

Foodhub is a globally recognized hospitality technology firm offering solutions such as online ordering, EPOS, payments, kiosks, and digital services to hospitality sectors across regions including the UK, Ireland, United States, and ANZ. Headquartered in Dublin, our international business continues expanding, seeking leaders driven by ownership and impactful growth.

Role Overview

This role demands an exceptional leader to spearhead Foodhub’s US operations expansion. It is tailor-made for individuals passionate about building and scaling businesses rather than managing established entities. Reporting directly to the CEO and Executive Leadership Team, you will shape commercial strategies, grow teams, foster strategic alliances, and position Foodhub as a marketplace-leading hospitality technology platform in the US.

Ownership includes full commercial growth, operational management, market development, and profitability. You’ll have the autonomy to challenge existing ideas, rapidly implement decisions, and influence cross-organizational strategies. This founder-led environment demands adaptability to fast-changing priorities and proactive initiative rather than passive direction-following.

Foodhub’s Leadership DNA

• Take ownership with a problem-solving mindset.
• Make swift, decisive choices.
• Maintain close customer engagement.
• Build trust through consistent actions.
• Develop and lead high-performance teams.
• Challenge conventional approaches.
• Remain hands-on when necessary.
• Design scalable processes that enhance customer satisfaction.

Primary Responsibilities

• Collaborate with the CEO setting and implementing long-term US growth plans.
• Fully lead and take accountability for the US business’s commercial outcomes.
• Provide market insight and innovative ideas to refine company strategy.
• Align the US division’s objectives with Foodhub's global leadership.
• Formulate scalable commercial growth strategies targeting US market share increases via customer acquisition, strategic partnerships, and innovative commercial tactics.
• Explore and capitalize on fresh markets, territories, and revenue avenues.
• Maintain sustainable revenue growth while applying commercial rigor.
• Assess potential partnerships, mergers, and new venture prospects.
• Construct organizational structures, operational models, and teams supporting long-term expansion.
• Implement efficient, scalable processes minimizing complexity.
• Foster a culture emphasizing ownership, accountability, and ongoing improvement.
• Develop a scalable business framework facilitating Foodhub’s growth trajectory.
• Strengthen enduring relationships with large restaurant groups, franchises, and partners.
• Serve as executive advocate for top-tier clients.
• Identify opportunities for customer retention improvement and partnership longevity.
• Collaborate closely with Product and Technology to ensure platform adaptability to market demands.
• Integrate customer feedback continuously into product evolution.
• Keep abreast of competitor movements, consumer behaviors, and hospitality trends.
• Drive innovations enhancing competitive advantage.
• Guarantee operational excellence supporting sales, growth, and customer satisfaction.
• Define clear KPIs across sales, operations, and customer success metrics.
• Enhance operational efficiency without sacrificing customer experience.
• Lead seamless collaboration between US and global teams.
• Recruit culturally aligned talent embodying Foodhub’s leadership principles.
• Inspire a dynamic, problem-solving, and ownership-driven workplace.
• Demonstrate visible, accessible, and hands-on leadership.

Success Benchmarks Within First Year

• Accelerated Foodhub’s US market expansion and growth.
• Entered new markets and regions successfully.
• Enhanced revenue streams, profitability, and increased market share.
• Built and maintained an effective leadership team.
• Formulated strategic partnerships delivering lasting value.
• Improved operational effectiveness with a customer-focused outlook.
• Established scalable systems supporting ongoing growth ambitions.
• Became a trusted strategic advisor to senior leadership.

Desired Qualifications and Experience

• Proven track record leading and scaling businesses, particularly in hospitality technology, food delivery, online marketplaces, SaaS, POS/EPOS, fintech, or fast-growing tech sectors.
• Expertise in driving commercial success with full profit and loss ownership.
• Experienced with market expansion and growth initiatives.
• Strong background in building high-performing commercial and operational teams.
• Deep knowledge of enterprise sales, strategic partnerships, and client success management.
• Comfortable in founder-led, entrepreneurial environments requiring rapid adaptability.
• Experience in business development, acquisitions, or strategic partnerships is highly advantageous.

Benefits and Perks

• 33 fully paid vacation days annually (inclusive of public holidays).
• Participation in company 401K retirement plan with employer contributions matching 3%.
• Company-supported healthcare insurance via TriNet.
• Provision of a company laptop.
• Monthly cellphone expense allowance of $50.