People Operations Manager

About Evio

Evio is a pioneering pharmacy solutions organization collaborating closely with health plans to revolutionize access, cost, quality, and experience associated with specialty and high-cost medications. Established by five major Blue Cross Blue Shield health plans, serving over 20 million members, Evio was created to address rising medication costs and system inefficiencies. In 2025, Wellmark joined as the sixth owner health plan and an investor, further establishing Evio’s independence and leadership in this transformative sector.

Leveraging advanced analytics and contracting capabilities alongside a suite of digital tools, Evio delivers integrated high-cost medication solutions that amplify each other to foster an "Only Evio can do that" advantage. The company strongly values its people, culture, and team cohesion, working intentionally to create a workplace where everyone feels valued and engaged.

Our Core Values

• Empathy: Prioritizing the needs of those served by our business, including teammates, customers, patients, and clinicians.
• Diversity: Cultivating an inclusive culture that honors diversity of experience and thought within a nurturing and trusting environment.
• Adventure: Embracing flexibility, agility, and learning through experimentation and rapid adaptation.
• Relentlessness: Pursuing continuous improvement through data-driven creativity and challenging existing norms.
• Transparency: Maintaining honest, authentic communication aligned with our mission to bring clarity to the pharmacy supply chain.
• Excellence: Setting high standards in hiring, development, and performance to elevate all aspects of work.

Role Overview

The People Operations Manager is critical for delivering a high-quality, compliant operational experience throughout the entire teammate lifecycle at Evio. Reporting to the Head of Evio Experience, this role is pivotal in managing benefits, administering people operations, maintaining systems and vendor relationships, and offering dependable support. As the company grows, you'll be a key point of contact for teammates, ensuring timely guidance and smooth operational execution behind the scenes.

Primary Responsibilities

• Oversee and administer comprehensive benefits programs including medical, dental, vision, 401(k), disability, COBRA, and more.
• Serve as the internal authority on benefits, assisting teammates with inquiries and navigating life events.
• Resolve benefit-related issues by collaborating with teammates, brokers, carriers, and vendors.
• Manage leaves of absence and workplace accommodation processes.
• Maintain and enhance relationships with external brokers, vendors, and partners.
• Propose updates to benefits and people policies based on teammate feedback, operational data, and business evolution.
• Manage daily operations of people systems such as Justworks and future technology platforms, ensuring accurate records and workflow management.
• Document, sustain, and refine people processes to enable consistency and scalability.
• Maintain SOC compliance controls related to people operations.
• Identify and implement simplifications, automations, and process enhancements.
• Maintain the teammate handbook and ensure employment policies are current and compliant with applicable laws.
• Collaborate with Legal and senior leadership to uphold employment law compliance and consistent administrative practices.
• Coordinate onboarding, pre-boarding, offboarding, related logistics, documentation, and calendar management.

Required Qualifications and Experience

• At least five years of experience managing people operations, HR, benefits administration, employee compliance, or roles with comparable operational responsibilities.
• Proficient in delivering benefits administration services and guiding teammates through benefits questions, life events, and leaves.
• Experienced in managing human resource information systems and maintaining accurate employee data and workflows.
• Skilled at managing vendor and broker relationships.
• Knowledgeable about human resources policies, employment law, compliance, accommodations, and leave administration.
• Capable of process documentation and continuous improvement in a growing organizational context.
• Highly organized with meticulous attention to detail.
• Strong communication skills with the ability to clearly and compassionately explain complex topics.
• Demonstrates discretion and professionalism handling confidential information.
• Strong service orientation and commitment to fostering a positive and inclusive company culture.

Compensation

The role offers an annual base salary between $100,000 and $130,000 along with opportunities for additional variable compensation. Salary decisions account for candidate experience, market factors, and business needs.

Benefits

• The company fully covers medical, dental, and vision premiums for employees and contributes 50% for dependents.
• Competitive 401(k) plan with a 100% match of employee contributions up to 5% of salary, subject to IRS limits.
• Flexible vacation policy with unrestricted vacation days to recharge as needed, pending leadership approval.
• Generous paid parental leave available to both birth and non-birth parents.

Security and Compliance Notices

Evio warns applicants to be alert for fraudulent job listings and impersonators. Official communications originate only from evio.com email addresses. Evio will never ask for payments, sensitive financial data, or conduct text-only interviews via informal platforms. Job openings appear only on Evio's official channels.

Privacy and Transparency

Evio commits to transparent handling of applicant information collected during recruiting including resumes, interview content, and interaction data. Automated tools assist screening but do not replace human judgment. Applicants requiring accommodations during the hiring process are encouraged to notify the company.