People Operations Manager

About the Company

Our client is a fast-growing, venture-backed technology firm based in San Francisco, focusing on innovative artificial intelligence products. As they scale rapidly, they are investing significantly in their people, internal systems, and operational infrastructure to support future growth.

Role Overview

This position offers an exciting chance to be a key member of a dynamic People team, helping shape the employee experience at a prominent tech company. The People Operations Manager will be responsible for managing end-to-end people processes including onboarding, benefits management, compliance, immigration support, and HR systems administration.

Key Responsibilities

• Lead comprehensive onboarding initiatives to provide a high-quality new hire experience.
• Oversee and enhance core People Operations processes such as benefits, HRIS, compliance, and employee lifecycle management.
• Handle international hiring logistics, contractor oversight, and global employment operations.
• Collaborate with immigration legal counsel to facilitate visa and immigration procedures.
• Ensure accurate maintenance of people data, generate reports, and organize documentation across systems.
• Develop scalable operational tools including workflows, trackers, and playbooks.
• Support compliance efforts including employment documentation, audits, and policy governance.
• Work alongside leadership teams on strategic projects to boost employee engagement and organizational productivity.
• Coordinate culture-building activities such as team events and offsites.
• Proactively identify and resolve operational inefficiencies before they escalate.

Preferred Qualifications

• Between 2 to 4 years of experience in People Operations, HR, Recruiting Operations, or startup operational roles.
• Experience in supporting fast-growing startups or scaling technology companies.
• Strong familiarity with onboarding processes, benefits administration, HRIS, and employee operational functions.
• Exposure to multi-entity, multi-country, or international employment programs is highly valued.
• Excellent organizational skills with careful attention to detail.
• Proven capability to independently handle projects and operational initiatives.
• Ability to navigate uncertain environments and establish processes where none currently exist.
• Outstanding verbal and written communication proficiency.
• High discretion and confidentiality in managing sensitive employee information.

Work Environment and Culture

• Ownership-oriented, high-initiative team culture.
• Fast-paced work setting offering substantial opportunities to enhance systems and processes.
• Collaborative, low-ego atmosphere focused on tangible impact and effective execution.
• Close interaction with founders and senior leadership, providing broad organizational visibility.
• Global workforce with cross-functional cooperation across different countries.
• Ideal for proactive individuals who enjoy tackling complex operational challenges with resourcefulness.
• Emphasis on cultivating warm relationships, trust, and an outstanding employee experience.
• Chance to grow with a company entering a rapid scale phase.