Parts Planning Analyst

Overview

Johnson Controls is dedicated to enhancing customer outcomes through dependable operations and excellent service. As a Parts Planning Analyst based in the Dubai Hub, your role will focus on establishing a solid planning framework to ensure the availability of the right parts at the right time.

Key Responsibilities

• Collaborate with planning, supply chain, inventory, and service teams to optimize On-Time Delivery (OTD), maintain healthy inventory levels, and provide superior customer service.
• Manage demand planning, inventory and supply optimization, item master data governance, and monitoring of service levels.
• Work closely with Sales, Service, Operations, Procurement, Logistics, and Regional Planning teams to ensure alignment.
• Create and update demand forecasts for service parts using historical consumption data, market trends, and input.
• Analyze forecasting accuracy, seasonal trends, installed base changes, and service activities to determine demand drivers.
• Facilitate consensus planning among regional and cross-functional partners.
• Design stocking policies and replenishment parameters balancing customer service levels, working capital, and inventory health.
• Track inventory turns, days of supply, excess and slow-moving stock, and potential stock-out risks.
• Maintain planning-related data within ERP systems such as iScala, updating lead times, stocking rules, supplier details, and product groupings.
• Assist purchase requirement planning, monitor open orders, expedite critical parts, and support new product introductions and phase-outs.
• Develop dashboards and reports that enhance visibility and facilitate better decision-making.
• Take full ownership of planning data, acting with accountability, integrity, and prioritization clarity.
• Continuously engage with ERP and iScala data, addressing supply chain barriers and employing root cause analysis to improve forecasting and planning outcomes daily.
• Promote teamwork across departments by sharing actionable recommendations and building mutual trust.

Qualifications and Experience

• A Bachelor's degree in Supply Chain Management, Business, Engineering, Operations Management, Statistics, Analytics, or related disciplines.
• Minimum five years of relevant experience in inventory planning, demand/supply planning, materials management, or similar supply chain roles.
• Proficient with ERP systems such as iScala, SAP, Oracle, Microsoft Dynamics, or equivalents.
• Advanced skills in Microsoft Excel, including formula creation, lookups, pivot tables, and data analysis techniques.
• Strong analytical thinking and problem-solving capabilities.
• Proven ability to employ data-driven approaches for inventory and forecast management.
• Excellent communication skills with proven experience managing stakeholders effectively.
• Capability to handle multiple priorities autonomously.

Desirable Skills

• Certifications like APICS CPIM or CSCP or equivalent supply chain credentials.
• Experience with aftermarket or service parts inventory management.
• Familiarity with data visualization and reporting tools such as Power BI or Tableau.
• Knowledge of slow and obsolete stock (SLOB) control, lifecycle inventory planning, or logistics within the Middle East region.