Parts Manager

Role overview

This is a varied, hands-on position for an experienced spare parts professional who is comfortable balancing customer service, inventory control, and warehouse activity. The role is based in Yatala, Queensland, and supports the Queensland spare parts function for a globally recognised heavy industrial equipment manufacturer.

You will act as the main point of contact for the local branch, handling parts enquiries, managing stock, and coordinating dispatch while building strong working relationships with customers. As the business grows, the scope of the role is expected to expand, giving you room to take on more responsibility and contribute to the ongoing success of the branch.

What you will do

• Handle spare parts enquiries by phone and email.
• Develop and maintain positive customer relationships, offering continued support.
• Prepare quotes and enter spare parts orders.
• Deal with customer questions and resolve issues in a professional manner.
• Organise freight, deliveries, and return movements.
• Keep inventory records accurate and maintain effective stock control.
• Pick, pack, and send spare parts orders.
• Use a forklift to load and unload trucks.
• Receive inbound stock and store it appropriately.
• Keep the warehouse tidy, orderly, and safe.
• Deliver parts to customer sites when needed.
• Work with interstate service and operations teams.
• Assist with general branch administration and support tasks.

About the ideal candidate

You will suit this role if you have experience in spare parts, parts interpreting, inventory management, or warehouse operations, ideally within industrial equipment, heavy machinery, automotive, transport, mining, or manufacturing environments. You should be confident in customer-facing work, able to manage multiple priorities independently, and comfortable with practical warehouse and operational duties. Strong organisation, attention to detail, and a hands-on attitude are important.

Requirements and other details

• Current forklift licence is essential.
• Current driver’s licence is essential.
• Experience with SAP or another ERP system is highly regarded.
• Up to $95K plus superannuation is offered.
• This is a newly created position with a high degree of ownership and autonomy.
• The business offers a stable, long-term opportunity within a global organisation.
• The role combines customer service, warehouse work, and operational responsibilities.
• Full product training and ongoing support will be provided.
• You will be supported by a national team while managing local responsibility.
• Applications are expected to be reviewed within 48 hours of posting.
• Only shortlisted candidates will be contacted.

How to apply

Submit your resume in Word format through the application process to be considered. The employer also encourages candidates to review other current opportunities and set up job alerts on its careers website.