Operations and Talent Acquisition Associate / Manager

About the Role

Join a growing, VC-backed mobility startup as the second key member of the People & Talent function. This role reports directly to the Head of People & Talent Strategy within a compact team supporting over 75 employees across three locations and 14 stores in Germany, expanding towards nearly 95 staff by year's end. It is a dynamic position focused on building scalable people operations rather than maintaining existing processes.

Key Responsibilities

• Lead recruitment efforts for operational roles such as riders, sales managers, and field scouts, managing your own candidate pipelines end-to-end and collaborating on growth marketing, including creative asset and META ad development.
• Eliminate unnecessary manual tasks by streamlining workflows, maintaining documentation hygiene in platforms like Notion, and implementing automation within HR systems.
• Oversee complete onboarding and offboarding procedures, ensuring seamless transitions from contract signing to employee integration and exit processes structured for scalability.
• Handle compliance meticulously by managing employment contracts, certificates, references, and all regulatory documentation across all sites with accuracy and timeliness.
• Research and implement employee benefits based on data analysis and competitive benchmarking rather than assumptions.
• Contribute to employer branding by crafting compelling job advertisements and career content to enhance candidate experience and employer attractiveness.
• Exercise proactive judgment to identify gaps or issues and independently take initiative to resolve them.

Required Qualifications and Skills

• Experience, including internships, in startup environments or with people systems is highly advantageous.
• Highly organized and detail-oriented, ensuring no task is left incomplete or overlooked.
• Fluent in German at C2 level is mandatory, coupled with professional proficiency in English.
• Process-oriented mindset with a focus on creating systems and improvements to reduce redundancy.
• Self-driven and capable of completing tasks autonomously without supervision.
• Strong confidentiality and discretion in handling sensitive information.
• Able to prioritize effectively in situations of ambiguity and competing urgent demands.

Benefits

• Significant ownership across multiple functions, enabling substantial impact from the outset within a fast-growing startup.
• Accelerated career development opportunities working with seasoned leadership in a flat organizational structure with direct decision-making processes.
• Central Berlin Mitte office location near Rosenthaler Platz for in-office work.
• Access to a high-quality product with excellent customer satisfaction ratings (NPS >90 and consistent 4.8–5.0 Google reviews).
• Perks including gym membership via Wellpass, a work laptop, and eligibility for a VSOP equity package.
• Mentorship from experienced scale-up entrepreneurs who have supported founders and scaled businesses including renowned companies such as Getir.