Operational Specialist

Overview

The role involves leading and managing inbound and outbound activities within warehouse operations to guarantee smooth order fulfillment, prompt dispatch, and adherence to safety and quality standards while respecting warehouse limits and operational constraints.

Key Responsibilities

• Oversee daily warehouse workflow and operational cycles.
• Plan and organize daily assignments based on order volumes to ensure timely order processing and dispatch.
• Supervise warehouse staff and outsourced labor in tasks such as picking, loading, unloading, sorting, and storage to maximize efficiency and productivity.
• Ensure material handling complies with quality, safety, and security protocols.
• Track outbound shipments daily and allocate resources effectively to meet delivery deadlines.
• Manage operations and stock control using key performance indicators like OTIF, FIFO, LIFO, among others.
• Conduct cycle counts and inventory audits, reporting inconsistencies promptly.
• Collaborate with Sales teams to facilitate seamless inbound, outbound, transfer, and cross-dock operations.
• Prepare and deliver daily operational and KPI reports to ensure clarity and transparency.
• Champion adherence to company policies and safety standards to maintain a secure workplace.

Qualifications & Requirements

• Bachelor’s degree in Supply Chain, Commerce, Business Administration, or equivalent disciplines.
• Preferred experience working in Office Supplies service, B2B, or FMCG sectors.
• Minimum of 3 years experience in Operations, Logistics, Warehouse management, or Supply Chain roles.
• Skilled in Odoo ERP software and Microsoft Office applications.
• Strong analytical skills with the ability to interpret data and make informed decisions.