- 経験
- どれでも
- 給料
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- 1
- 投稿済み
- 5時間前
- 作業モード
- 在任中
- 教育
- Diploma or Degree
- 資格
- Candidates with a diploma or degree in any discipline who are strong communicators, organised, customer-focused, comfortable presenting or training users, and willing to learn and improve digital systems.
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仕事内容
Role overview
This position is responsible for delivering administrative and operational assistance to agents working across PWR and Marketplace. The aim is to keep daily processes running smoothly, maintain timely communication, and create a seamless experience for agents.
What you will do
- Guide new users through onboarding and help them make effective use of the platform’s tools, features, and services.
- Identify, assess, and source products, services, and other opportunities that can bring value to the community and its clients.
- Handle subscription renewals and reach out to potential users to support platform growth and adoption.
- Support presentations, respond to user queries, and take part in routine community engagement activities.
- Carry out system testing, spot opportunities for improvement, and share feedback to enhance functionality and the overall user journey.
- Complete other assigned tasks as needed to support departmental operations.
Requirements
- A diploma or degree in any field is required.
- Strong verbal and written communication abilities, together with good interpersonal skills.
- A self-starter who is organised, careful with details, and proactive in approach.
- Comfortable speaking to users and providing training or demonstrations.
- Technically inclined, with an eagerness to learn and help improve digital systems.
- Customer-oriented and capable of working with minimal supervision.
Benefits and perks
- Supportive and pleasant working environment.
- Opportunities for career growth and advancement.
- Annual leave of up to 21 days.
- Three days of festive leave.
- Work-from-home leave of up to 24 days, where applicable depending on job requirements.
- Birthday leave plus a birthday benefit.
- Medical coverage and insurance benefits.
- Smart casual dress code.
Working arrangements
The role is based in Toa Payoh at HDB Hub, near Toa Payoh MRT Station.
This is a five-day work week from Monday to Friday, with working hours from 9:00am to 6:00pm.
Application note
Applicants should submit a detailed resume including current salary, expected salary, and availability date. Only candidates who are shortlisted will be contacted.