Loan Officer Assistant

About First Federal Bank

First Federal Bank, headquartered in Florida, centers its operations around core values that define the essence of the company. These values emphasize community focus, exceptional customer service, stability, and trustworthiness. They underpin the bank's mission and vision, shape its organizational culture, and lay the groundwork for future growth.

Benefits

• Multiple medical insurance plans to select from.
• Employer contributions to Health Savings Accounts (coverage restrictions apply).
• Life insurance policy provided by the employer.
• Annual health incentives and wellness reimbursements.
• Tuition reimbursement opportunities.
• Generous 401(k) retirement plan with employer matching.
• Paid sick leave, vacation leave, and 11 federal holidays.

Key Duties

• Prepare and compile documentation supporting residential sales activities.
• Assist loan originators with managing their sales pipelines.
• Verify that documents are properly reviewed, complete, and signed.
• Utilize office computers for data entry including spreadsheets, word documents, loan applications, and scheduling appointments.
• Serve as a liaison between the Residential Sales Manager and the sales team.
• Support residential sales initiatives such as organizing lunch-and-learn sessions and monthly sales meetings.
• Provide assistance to team members with tasks like copying, mailing packages, and letters.
• Prioritize and manage tasks efficiently to meet deadlines.
• Communicate clearly and diplomatically to share information in a timely manner.
• Deliver top-tier customer service through innovative and creative solutions.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience working in an office setting.
• Preference given to candidates with one year of residential lending experience.
• Excellent organizational and communication abilities.
• Good knowledge of financial institution products and services.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to work under time constraints with strong attention to detail.
• Willingness to undertake short-term travel when necessary.
• Must hold and maintain an active NMLS number through First Federal Bank during employment.
• Extended periods of sitting and computer use required.
• Must be capable of performing all essential job functions to continue employment.

Additional Details

Bilingual applicants are highly encouraged to apply.

First Federal Bank is an Equal Opportunity Employer, supporting veterans and individuals with disabilities. The bank participates in the E-Verify employment verification program.