Invoicing Assistant

About Selecta

Selecta stands as Europe's leading provider of self-serve coffee and convenience food vending solutions, catering to 12 million people daily across 16 European countries. In the UK, Selecta supports approximately 3,500 businesses, delivering beverages and snacks to workplaces, educational institutions, hospitals, and diverse other locations nationwide.

Role Overview

We are seeking an Invoicing Assistant to collaborate closely with the Billing Manager in shaping the department's vision and strategic direction. This role involves playing a pivotal part in the finance organization’s transformation and cultural change, contributing to ongoing integration and continuous improvement efforts.

Key Responsibilities

• Execute daily and monthly invoicing tasks related to both operational and technical billing processes.
• Prepare consolidated monthly backup documentation and invoicing for significant national clients.
• Coordinate with internal teams to identify and resolve recurring issues.
• Record and monitor daily KPI data to enhance performance and decrease invoice discrepancies.
• Authorize credit notes while ensuring adherence to business policies.
• Respond promptly to client invoice queries, maintaining service within agreed service level agreements.
• Serve as the primary point of contact for client billing inquiries, delivering excellent customer service.
• Work to minimize invoice queries linked to rebate processing that lead to credit notes.
• Effectively manage workload to meet monthly invoicing deadlines.
• Take on additional duties as assigned by the Billing Leader and Head of Shared Services.

Candidate Requirements

• Possession of a relevant accounting qualification such as AAT.
• At least three years' experience in financial shared services or a billing environment.
• Preferably experience within the FMCG sector managing numerous clients.
• Working knowledge of ERP and financial systems, particularly M3.
• Proficiency in Microsoft Office applications including PowerPoint, Word, and Excel.
• Strong communication skills with the confidence to engage at management levels.
• Self-motivated with an ability to prioritize tasks independently.
• Experience in applying process improvement techniques and operational excellence.
• Track record of developing and sustaining strong relationships with key business stakeholders.
• Demonstrated ability to leverage KPIs to consistently monitor and drive service quality and performance.
• Excellent organizational and analytical skills to handle competing demands.

Additional Information

Applicants must have the legal right to work in the UK on a permanent basis. Proof of eligibility to work in the UK will be required for candidates invited to interview. Selecta UK is an equal opportunities employer celebrating diversity and encourages applications from all backgrounds.

Employee Benefits

• 25 days annual leave plus statutory bank holidays.
• Life insurance coverage equivalent to twice your annual salary.
• Five weeks of paid occupational sick leave.
• Flexible extended leave policy.
• Complimentary parking at Head Office and other depot locations.
• Unlimited coffee and tea available at company offices.
• Clearly defined career advancement prospects and development opportunities.
• Supportive leadership environment to foster employee success.
• Employee recognition program.
• Comprehensive mental health and wellbeing support including mental health first aiders.