Inside Sales Specialist

Company Overview

Golden Ratio Consulting is a UAE-based business consulting company with a core focus on end-to-end ERP solutions. It works with clients across a range of industries to simplify workflows, improve productivity, and support long-term business expansion. Through modern, dependable ERP implementations, the firm helps organizations meet both day-to-day operational needs and wider strategic objectives. Its approach centers on practical expertise and client-specific solutions.

Role Summary

This position is a full-time hybrid opportunity for an Inside Sales Specialist, offering the flexibility to work from home on certain days. The role is centered on generating leads, connecting with prospective customers, assessing their suitability, and building relationships that support deal closure. You will also respond to client questions, contribute to customer satisfaction, and coordinate with marketing and other internal teams to help meet sales goals. Clear communication and a strong service mindset are important for success in this role.

Key Responsibilities

• Source and develop new business leads, then evaluate and qualify prospects for potential conversion.
• Build and maintain relationships with clients throughout the sales cycle.
• Support the closing process by guiding interested prospects toward purchase decisions.
• Handle client queries promptly and professionally.
• Work to maintain high levels of customer satisfaction through responsive and relationship-driven interactions.
• Collaborate with marketing and cross-functional teams to support target achievement.

Qualifications

• Prior hands-on experience in inside sales and lead generation, with a track record of identifying and turning prospects into clients.
• Excellent verbal and written communication abilities, along with strong customer service skills.
• Ability to strengthen client relationships and contribute to positive customer experiences.
• Exposure to ERP platforms and business consulting is an added advantage.
• Comfort using CRM systems and sales tools.
• Well-developed organization and time management skills.
• Bachelor’s degree in Business, Marketing, or a similar discipline.