Inside Sales Representative SMB, MSP (EMEA)

About Keeper Security

Keeper Security is a prominent cybersecurity software firm protecting millions of users and thousands of organizations across more than 150 countries. Their solution, KeeperPAM®, is an AI-driven, cloud-native platform designed to secure users, devices, and critical infrastructure, recognized by Gartner's Magic Quadrant for Privileged Access Management. Keeper offers robust compliance, visibility, and control, backed by leading certifications trusted by public sector organizations.

Role Overview

The Inside Sales Representative (ISR) for SMB and MSP within the EMEA region is a vital position focused on growing Keeper's MSP channel. This role emphasizes acquiring new partners, qualifying inbound leads, and expanding revenue among small to midsize MSP clients. Collaboration with an MSP Account Manager ensures thorough territory management, excellent partner service, and steady pipeline growth.

Key Responsibilities

• Promptly qualify and respond to inbound leads, delivering a compelling first impression of Keeper's MSP programs and products.
• Manage partner requests related to pricing, training, and renewals while identifying opportunities for expansion and cross-selling.
• Perform engaging virtual demonstrations highlighting Keeper's cybersecurity, password management, and privileged access offerings.
• Research and reach out to potential MSP, MSSP, and telecommunications partners to generate new business pipelines and encourage program adoption.
• Coordinate with ISR 2 representatives to transition maturing accounts for strategic management while maintaining territory consistency.
• Participate actively in sales training and enablement to deepen product knowledge and progress toward more senior sales roles.
• Maintain accurate records using CRM tools such as Salesforce, including activity logs, pipeline status, and forecasting.
• Candidates must be able to travel locally, nationally, and potentially internationally for customer meetings, including renting or operating a vehicle for company purposes.

Candidate Requirements

• Minimum two years of experience in inside sales, channel development, or B2B SaaS sales.
• Basic understanding of MSPs and the cybersecurity industry.
• Strong communication and organizational capabilities with meticulous attention to detail.
• Proven ability to juggle multiple accounts and tasks effectively under deadlines.
• Comfortable executing virtual presentations and demos, and fluent in CRM-based sales processes.
• Experience with Customer Relationship Management tools, specifically Salesforce, is highly preferred.
• Familiarity with Microsoft Office and Google Suite tools is desirable.
• A positive, team-oriented attitude, highly organized, and goal-driven.
• Aspirations to evolve into senior sales or strategic account roles within Keeper's MSP division.
• Preparedness to travel up to 10% of the time.

Benefits

• Complimentary onsite lunches.
• Private healthcare coverage without waiting periods.
• Pension scheme contributions effective immediately.
• Sick leave benefits.
• Eligibility to participate in the Bike-to-Work scheme if local.

Additional Information: Candidate Privacy and Data Handling

Keeper Security treats candidate data carefully during recruitment. They may process personal data through various global subsidiaries depending on the applicant’s location. Data collected includes contact information, employment history, application materials, interview notes, and references with consent. Data is securely shared internally with relevant parties and with certain third-party service providers for recruitment purposes. Candidate data may be transferred internationally with appropriate legal safeguards. Retention period for candidate data is generally 24 months unless extended by consent or employment. Candidates have rights to access, correct, or delete their data, withdraw consent, and lodge complaints with data protection authorities. Keeper does not rely solely on automated decisions for hiring.

Qualified candidates must reside permanently in Ireland. This role offers a hybrid work model: onsite for those living near Cork's office or fully remote for those further away.