Human Resources Coordinator - Employee Relations

About SpaceX

SpaceX was created with the vision of making humanity a multi-planetary species by pioneering technologies that enable life beyond Earth, including the ambitious goal of human colonization of Mars.

Role Overview

We are seeking a Human Resources Coordinator specializing in Employee Relations to support a varied employee base across the entire employee life cycle. This role involves assisting with onboarding, managing HR information systems, and collaborating with the HR team to execute local and company-wide initiatives. Success in this position demands exceptional customer service skills, keen attention to detail, and adaptability within a dynamic and fast-evolving environment.

Responsibilities

• Assist the HR team in conducting employee relations investigations and resolving workplace conflicts.
• Oversee the maintenance and accuracy of the HRIS for all employee processes.
• Address employee questions, concerns, and information requests promptly.
• Provide guidance on HR policies, programs, and procedures to both employees and managers.
• Act as the main contact for new hire onboarding and facilitate smooth integration of new employees.
• Ensure employee electronic records are precise, up-to-date, and assist with generating HR reports and audit documentation.
• Support the creation, documentation, and implementation of HR policies and programs.
• Manage responses to initial unemployment claims and employment verification requests.
• Deliver core HR services and support to the workforce and HR team.
• Contribute to identifying departmental needs and recommend and implement process improvements.
• Organize site-wide events such as benefits fairs, volunteer activities, and team celebrations.
• Support recruitment efforts by assisting with staffing-related tasks.
• Maintain strict confidentiality regarding all HR matters and records.

Qualifications

• Bachelor’s degree is required.
• At least six months of administrative experience; internships qualify.

Preferred Skills and Experience

• Minimum 3.5 GPA preferred.
• One or more years of internship or professional experience in human resources.
• Basic knowledge of labor laws and interest in staying current with HR trends.
• Proven ability to thrive in a rapidly changing environment and embrace new challenges.
• Experience with HR software such as Workday, Greenhouse, and UltiPro is highly desirable.
• Strong analytical, problem-solving, and detail-oriented skills.
• Previous experience in HR operations.
• Ability to collaborate effectively within a team and provide support as needed.
• Comfortable engaging with employees and managers across all organizational levels.
• Customer-focused mindset ensuring accurate and timely responses to requests.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency with Microsoft PowerPoint, Word, Outlook, and Excel.

Additional Requirements

• This position is fully onsite at the Hawthorne, CA location; relocation is required for non-local candidates.
• Willingness and ability to work overtime and weekends when necessary.
• May require travel to other company sites up to 25% of the time.

Compensation and Benefits

The salary starts at $27.00 per hour (Level 1), with the final salary dependent on relevant knowledge, skills, education, and experience. Your overall compensation will include potential long-term incentives such as company stock, discretionary bonuses, and the option to purchase stock at a discount. Additional benefits include comprehensive medical, vision, and dental insurance, 401(k) retirement plans, disability and life insurance, paid parental leave, various discounts, three weeks of paid vacation, and at least ten paid holidays annually. Paid sick leave is provided in accordance with or exceeding legal requirements.

Compliance Requirements

• Applicants must satisfy U.S. Government export regulations by being a U.S. citizen, national, lawful permanent resident, refugee, asylee, or eligible for appropriate authorization under U.S. Department of State standards.

Equal Opportunity Employer

SpaceX is committed to equal employment opportunity. Employment decisions are made based on merit and qualifications without discrimination based on race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected characteristic. Reasonable accommodations for applicants requiring them during the application and interview processes are available upon request.