Housekeeping Attendant

About the Role and Employer

This position is based at Anantara Mina Al Arab Ras Al Khaimah Resort, part of the globally recognized luxury hotel brand Anantara Hotels & Resorts, renowned for its authentic Thai-inspired hospitality. Established in 2001 in Thailand, the brand has expanded worldwide, offering luxury experiences in diverse and captivating destinations including Ras Al Khaimah, UAE. This emirate offers a peaceful environment rich with beach, desert, and mountain attractions, perfect for nature enthusiasts and adventure seekers alike.

Key Responsibilities

• Maintain cleanliness standards in all guest rooms according to the hotel’s standard operating procedures.
• Adhere to health and safety protocols, including correct handling and use of cleaning chemicals.
• Keep accurate records of linen, uniforms, and other inventory items.
• Manage lost and found items with proper documentation.
• Ensure inventory levels of linens, towels, and uniforms meet par requirements.
• Implement and suggest ways to reduce waste of materials and amenities.
• Maintain security awareness throughout the hotel and report any incidents to management.
• Fulfill VIP guest requirements and ensure their satisfaction.
• Accommodate special requests, particularly for families with children, ensuring timely and exceeding service delivery.
• Maintain the cleanliness and care of all housekeeping equipment used.
• Report immediately any damage or losses found in guest rooms.
• Collect and manage room service trays and update room status reports.
• Report any suspicious activity, unauthorized persons, or unusual situations to housekeeping management.
• Execute additional duties and special assignments as directed.

Qualifications and Skills

• Proficiency in cleaning techniques and sanitation standards.
• Experience operating housekeeping equipment such as vacuum cleaners and floor polishers.
• Knowledge of safe handling and use of cleaning chemicals.
• Ability to perform tasks such as bed making, bathroom cleaning, restocking amenities, and managing laundry.
• Strong attention to detail and effective organizational capabilities.
• Basic communication skills in English or the local language.
• Capacity to work efficiently under time constraints.
• Good physical condition with stamina to stand, walk, bend, lift, push, and carry supplies during shifts.
• Willingness to work varied shifts including weekends and public holidays.
• Understanding of hotel safety, hygiene, and emergency response procedures.
• A dedication to maintaining high cleanliness standards and ensuring guest satisfaction.