Housekeeping Attendant

About Crystalbrook Byron

Located within a 45-acre subtropical rainforest just minutes from Byron Bay's lively center, Crystalbrook Byron is a luxurious 5-star retreat focused on blending nature with a high-end hospitality experience. We operate with a strong commitment to sustainability and delivering unforgettable moments for our guests.

Our ethos at Crystalbrook Collection is to redefine luxury hospitality by infusing responsible practices with creativity, positivity, and a genuine connection to our local community. Our core values—Customer Obsession, Collaboration, and Courage—guide us as we aim to offer distinctive, responsible, and memorable guest services.

Role Overview

We are seeking a Housekeeping Attendant with a positive, proactive mindset and keen attention to detail. This role is pivotal in ensuring our hotel’s cleanliness and presentation meet the highest standards, contributing significantly to guest satisfaction. You will work under the supervision of the Executive Housekeeper as part of a passionate team handling housekeeping, room attending, and public area cleaning.

Responsibilities and Qualifications

• Possess relevant housekeeping skills and knowledge of operational processes
• Demonstrate strong organizational and time management capabilities
• Exhibit meticulous attention to detail in room cleanliness and presentation
• Deliver friendly and personalized customer service to guests
• Capable of working autonomously and collaboratively within a team setting

Benefits and Culture

• Enjoy 50% discounts on food and beverages at all Crystalbrook restaurants and bars
• Access affordable room rates starting at $99, plus generous friends and family discounts
• Benefit from enhanced parental leave and lifestyle perks
• Participate in our sustainability initiatives committed to a greener future
• Take advantage of internal mobility programs and team reward schemes
• Engage in online learning, training, and career development pathways
• Experience a culture that values collaboration, diversity, and employee engagement
• Explore limitless career advancement opportunities in our dynamic and growing organization
• Join regular recognition events and team activities

Diversity and Inclusion

We embrace diversity and welcome applicants from all backgrounds. Should you require any accommodations during the recruitment process, we encourage you to let us know so we can help you perform at your best.

Additional Information

As part of hiring and compliance procedures, submission of eligibility documentation, police checks, and employment references may be requested. Crystalbrook Collection proudly operates as an award-winning hotel management company specializing in upscale hospitality assets across Australia, with ambitious expansion plans underway.