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Head of Operations

Berwick Care

Telford, England, United Kingdom ・ フルタイム

最初に応募しよう

経験
3年以上
給料
GBP 65,000 – GBP 80,000 / year
求人情報
1
投稿済み
3時間前
作業モード
在任中
再開する
応募必須

勤務地

仕事内容

Overview

The Head of Operations plays a crucial role in overseeing and enhancing the day-to-day operational activities of Berwick Care's supply services. The position focuses on ensuring timely, cost-efficient, and high-quality deliveries of products to care homes, fostering a dependable supply chain that supports safe and compliant care.

Key Responsibilities

  • Lead daily operational functions ensuring smooth process flow and adherence to deadlines.
  • Manage procurement from vendor sourcing, negotiating terms, to ensuring delivery quality and performance monitoring.
  • Oversee inventory systems to maintain optimal stock levels, reduce waste, and accurately forecast needs.
  • Supervise logistics including warehousing, dispatch, and delivery scheduling, while improving cost and reliability.
  • Ensure compliance with health and safety regulations and maintain product quality aligned with care sector expectations.
  • Build and sustain strong client relationships, addressing concerns promptly to enhance satisfaction and retention.
  • Administer operational budgets, identifying cost-saving measures without undermining quality or service.
  • Lead and develop the operations team through coaching, clear objectives, and fostering a culture of accountability and collaboration.
  • Utilize performance data to drive continuous improvement in service delivery and operational efficiency.
  • Collaborate with senior leadership to support business expansion, strategic initiatives, and client onboarding.

Requirements

  • Minimum three years’ leadership/management experience with strong people management capabilities.
  • At least three years’ experience in procurement and inventory control.
  • Good understanding of finance and accounting principles.
  • Proficient in supplier negotiations and IT systems such as Microsoft Office and order management software.
  • Eligibility to work in the UK.
  • Preferable experience in logistics, healthcare or regulated sectors, compliance knowledge, ERP systems, and formal management credentials.
  • Full UK driving licence is advantageous.

Benefits

  • Annual salary range between £65,000 and £80,000.
  • Access to a free onsite gym facility.
  • Complimentary lunch and unlimited snacks.
  • Onsite parking availability.
  • Supportive team environment promoting inclusion and collaboration.

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