Export Controller

About Kepak Group

Kepak is an international food company, providing major retailers and food service brands with prime meat cuts, innovative food concepts, and convenient ready-to-market products. The Kepak St. Merryn facility in Merthyr Tydfil combines beef and lamb processing and packaging capabilities, offering a range of premium beef and lamb items from retail-ready cuts to branded packaged products. Their livestock is pasture-raised, locally sourced, and carefully selected by expert butchers to ensure superior quality and integrity.

Role Overview

We are seeking a dedicated Export Controller to join our dynamic Logistics team at Kepak Merthyr Tydfil. This full-time, permanent position offers a competitive salary with working hours Monday to Friday, 7:00 am to 4:00 pm, with required flexibility including occasional evenings.

Main Responsibilities

• Manage the entire supply chain process related to exports, ensuring punctual deliveries.
• Collaborate closely with customers, freight forwarders, internal teams, and regulatory bodies to guarantee smooth export operations compliant with company policies.
• Act as the primary liaison with export control authorities and provide expert advice on export compliance.
• Continuously monitor, audit, and enhance export procedures and internal guidelines to ensure adherence to relevant legislation.
• Prepare and control all necessary export documentation, coordinating with internal departments and third-party transporters for both European and global shipments.
• Support internal Stock Control and Logistics Administrators as needed.

Key Duties

• Ensure strict compliance with export procedures and controls.
• Accurately complete documentation tailored to customer and country-specific requirements.
• Process shipments destined for international customers.
• Maintain control over export documents and coordinate with external cold storage facilities.
• Work with external veterinary service providers to certify exports.
• Liaise with both internal and external transport departments and sales teams.
• Manage export-related costs effectively.
• Collaborate with Despatch and Intakes teams to streamline operations.
• Handle administrative tasks and provide input for Key Performance Indicators.
• Set up customer orders within the internal system and perform ad hoc duties as required.

Desired Skills and Experience

• Strong organisational and time management abilities.
• Excellent communication and interpersonal skills.
• High attention to detail with a proactive, positive mindset.
• Ability to work independently and adapt quickly to challenges.
• Problem-solving skills.
• Familiarity with internal systems is advantageous.
• Previous export experience is preferred but not mandatory.

Benefits

• 31 days of annual leave after probationary period.
• Option to purchase additional annual leave.
• Company pension scheme for future financial planning.
• Death in service benefits for eligible employees.
• Referral bonus scheme up to £500.
• Free dedicated on-site parking for employees.
• Subsidised onsite canteen with hot meals at reduced prices.
• Cycle to Work and Electric Vehicle salary sacrifice schemes.
• Long service awards recognizing employee loyalty.
• Discounted gym memberships to support health and wellbeing.
• Comprehensive training, development, mentoring, and leadership programs.
• Access to confidential Employee Assistance Programme including mental health, legal and financial support.
• Free financial advice and will writing services.