Executive Assistant and Office Manager

About Enterpret

Enterpret is pioneering AI-driven native applications by focusing on unlocking valuable customer feedback data. We aggregate feedback from various platforms such as Twitter, Salesforce, Zendesk, Slack, Intercom, community forums, surveys, and Gong calls into a unified knowledge graph. Our platform builds customizable taxonomies for each client and offers a queryable agent interface integrated with popular tools like Slack and AI systems via our MCP server. Our clientele includes notable companies like Canva, Notion, Western Union, and other leading Product Led Growth and Fortune 500 enterprises.

Key Responsibilities

• Serve as the chief support partner to the CEO, managing his calendar, email triage, travel arrangements, and meeting preparation to maximize his efficiency.
• Oversee daily operations of the New York office, including managing vendors, supplies, facility upkeep, and fostering a welcoming, productive workspace.
• Plan and coordinate in-office events, team gatherings, and offsite meetings to enhance team spirit and workplace culture in NYC.
• Lead People Operations logistical processes such as onboarding, offboarding, device management, and maintaining accurate employee systems.
• Work collaboratively with Finance, People, and founding teams to handle expense tracking, budgeting, and operational procedures to ensure smooth company functions.
• Develop and refine administrative workflows and systems that anticipate needs and resolve issues proactively to support company growth.
• Manage sensitive communications and confidential information with high professionalism, discretion, and sound judgment.

Qualifications and Experience

• Minimum of 5 years experience combining executive assistance, office management, or operations roles in fast-paced startup or technology environments.
• At least 3 years dedicated to supporting a founder or senior executive with full control over scheduling and confidentiality.
• Proven success in managing office operations, vendor partnerships, and organizing events to maintain an orderly and efficient workspace.
• Practical knowledge of People Operations fundamentals including onboarding, offboarding, device lifecycle management, and maintaining HRIS systems.
• Proficiency with modern productivity tools such as Google Workspace, Slack, Notion, and common calendar, travel, and expense platforms; willingness and ability to incorporate AI technologies for increased efficiency.
• Strong interpersonal skills to mentor, collaborate across teams, and represent the CEO and company professionally.
• Ability to thrive in ambiguous, fast-changing environments by multitasking and reprioritizing as needed while remaining composed.

What Enterpret Offers

• High-impact role that maximizes CEO productivity and maintains a thriving office environment.
• Full ownership over executive support, office management, and operational processes.
• Challenging and diverse responsibilities with no repetitive day-to-day tasks.
• Opportunity for professional growth into areas like people operations, business operations, or chief-of-staff functions.
• An open, autonomous, and values-driven company culture.
• Competitive salary, equity participation, hybrid work arrangements, premium healthcare, and additional benefits.

Company Culture and Values

Enterpret champions a culture of ownership, teamwork, and commitment to collective success. Team members genuinely care for one another and provide sincere, constructive feedback aimed at continuous improvement, all conducted with humility and eagerness to learn.

Equal Opportunity Employer

The company ensures equitable treatment for all employees and applicants regardless of age, gender, disability, marital status, ethnicity, race, religion, or other protected attributes. Employment conditions are fairly applied without unjustified discrimination.