Events Manager

About Lantern

Lantern is a specialty care platform that helps people access high-quality care when they need it most. Through a curated network of leading specialists in surgery, cancer care, infusions, and other areas, the company helps employers lower care costs while improving the experience for their workforce. Lantern also supports members with a dedicated care team, including care advocates and nurses, throughout their care journey so they can return to better health, family life, and work. With nationwide specialist access, quality care is often within driving distance for most people. Lantern serves more than 6 million members and is trusted by major employers across the country.

About You

• You rely on clear reasoning when making decisions and believe momentum matters when driving change. You are comfortable delivering in a fast-moving environment while still noticing and celebrating progress along the way.
• Inclusion matters deeply to you, and you value working with people who bring different experiences, viewpoints, and backgrounds.
• You bring determination, energy, and initiative to difficult problems and are motivated by bold ideas and collaborative problem-solving.
• You keep the customer at the center of your choices and aim to preserve a sense of humanity in every decision.
• Integrity is important to you, and you prefer being honest and direct rather than giving people only the answer they want to hear.
• You work well in a team and believe strong collaboration is essential for innovation and meaningful change.

These principles of LIGHT reflect Lantern’s mission to guide people through the often complex healthcare landscape and help them find the right care, resources, and support.

Role Overview

The Events Manager will lead one of Lantern’s most operationally demanding and high-volume programs: a benefit fairs initiative that includes more than 200 open enrollment events each year for members. This position requires a strong customer-service mindset, since every detail and interaction shapes the Lantern brand experience.

In addition to the open enrollment program, the role also supports internal events and the company’s annual client conference. The ideal candidate is comfortable working through structured complexity, creating dependable systems, and keeping multiple teams moving toward the same goal.

This position works closely with Client Success, Member Marketing, and Growth Marketing Events. It is best suited to someone who takes pride in getting logistics right and understands that, at this scale, the process itself is part of the product.

Key Responsibilities

• Lead the full planning and delivery of more than 200 open enrollment benefit fairs each year, covering logistics, vendor coordination, staffing, and support on site.
• Design, maintain, and improve repeatable systems for the open enrollment benefit fairs program, including swag shipments, staffing coverage, and post-event reporting.
• Act as the main partner across Client Success, Member Marketing, and Growth Marketing Events so each fair aligns with client expectations and provides a consistent experience for members.
• Coordinate internal company events, including venue selection, room setup, logistics, budget monitoring, run-of-show creation, and vendor management.
• Assist with execution of the annual client conference through logistics support, attendee experience planning, and coordination on the ground.
• Keep pre-event materials thorough and accurate, and lead post-event reviews to document insights, identify recurring issues, and improve future execution.
• Monitor event budgets for the open enrollment program, note deviations, and help ensure spending stays within plan.
• Manage event calendars, project timelines, and internal tracking in Monday.com so all stakeholders remain informed without repeated follow-up.
• Create fresh activation concepts for priority client benefit fairs, including experiential moments, branded details, and on-site ideas that help Lantern stand out.
• Work with design and marketing teams on signage, event collateral, and member-facing communication when needed.

Requirements

• At least 3 years of experience handling large-scale or highly complex event programs, with the ability to manage several event types at once while maintaining quality.
• Demonstrated background in planning and delivering internal corporate events, including venue research, logistics, and on-site coordination.
• Excellent detail orientation and a disciplined, process-driven approach with a habit of using checklists, schedules, and backup plans.
• Strong ability to collaborate across functions and balance competing priorities among different internal stakeholders.
• Comfort with reviewing event performance data and turning findings into practical improvements.
• Experience using project management tools, ideally Monday.com; exposure to HubSpot and Salesforce is an added advantage.
• Ability to succeed in a fast-moving, high-volume setting with changing priorities and short deadlines.
• Willingness to travel and work flexible hours, particularly during peak open enrollment season.

Preferred Background

• Experience in employer healthcare, employee benefits, or HR technology.
• Experience building scalable multi-event programs from scratch.
• Background working with client success or account management teams in a B2B environment.
• Experience hiring third-party contract staff for events.

What Strong Candidates Bring

• A strong sense of ownership over the benefit fairs program, with the ability to know the details, spot issues early, and close loops independently.
• Ease handling cross-functional complexity and building trust with teams that all influence program outcomes.
• The ability to create and refine scalable systems such as documentation, templates, ROI tracking, and repeatable processes.
• A creative perspective for VIP activations that leaves a lasting impression.
• Consistent customer-service thinking, recognizing that each benefit fair is both a member touchpoint and a representation of Lantern and client brands.
• A balance of execution discipline and strategic thinking, including pattern recognition, improvement ideas, and early risk escalation.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability coverage
• Life insurance
• 401(k) plan with company match
• Paid time off
• Paid parental leave

Equal Opportunity

Lantern provides equal employment opportunities and benefits without discrimination based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status.