Director, Learning, Development & Transformation

Job Purpose

Develop integrated learning systems that improve workforce performance and drive business transformation within the Asia Pacific, Japan, and China (APJC) region. Convert key strategic goals and organizational changes into scalable learning and performance-enhancing programs that deliver measurable results. Manage the creation and implementation of comprehensive learning experiences that link skills development directly to work results, helping teams adapt rapidly and excel in a changing market.

Scope and Responsibilities

• Lead APJC regional workforce learning strategy and execution, balancing 30% global design with 70% regional delivery.
• Convert business objectives such as growth, cost management, and evolving operating models into capability strategies and learning programs.
• Collaborate closely with HR, business leaders, and global teams to align workforce skills with strategic goals.
• Drive business change initiatives with targeted learning, adoption, and performance support programs.
• Manage and mentor a team of learning professionals and production staff to produce impactful and scalable solutions.
• Coordinate with external vendors to ensure quality, innovation, and scalability of learning content.

Key Accountabilities

• Learning Strategy & Capability: Develop and implement a workforce learning strategy aligned with business priorities, incorporating organizational shifts and workforce plans into capability roadmaps.
• Content & Experience Design: Oversee creation of engaging, high-quality learning content across multiple formats, applying standards of instructional design, storytelling, and learner experience while integrating modern approaches like AI-enabled learning and simulations.
• Experience Delivery & Adoption: Ensure learning experiences are accessible and embedded via platforms including LMS and events; promote learner engagement through campaigns and communities; enable leadership-aligned adoption of new work methods.
• Measurement & Insights: Link learning results to business metrics such as productivity and growth; track effectiveness with analytics and feedback; foster a data-driven culture of learning ROI.
• Workforce Transformation Support: Partner with HR and leadership to translate organizational changes into targeted learning programs to support transitions and workforce planning.

Qualifications & Experience

• Over 10 years’ experience in learning, leadership development, talent strategy, or workforce transformation impacting enterprises.
• Background in strategy consulting, HR transformation, or advisory services.
• Profound knowledge of workforce capability models, leadership development, and performance improvement.
• Proven success working in complex, global matrix organizations.
• Strong skills in converting business strategies into effective workforce and capability solutions.
• Experience supporting large-scale organizational change.
• Exceptional stakeholder management and influence at senior leadership levels.

Key Success Indicators

• Practical application of new skills by learners in real business scenarios.
• Quantifiable uplift in business outcomes linked to capability initiatives.
• Higher engagement and adoption of learning within APJC.
• Effective empowerment of workforce transformation and new working methods.
• Delivery of quality, scalable learning solutions on time and within project scope.
• High satisfaction from stakeholders on program impact.

Company Values and Benefits

This role embraces the company’s core values of ownership, courage, growth, and integrity, fostering a collaborative and innovative culture. Benefits include elective country-specific programs supporting lifestyle needs, leadership and professional development opportunities, holistic wellness support, initiatives celebrating diversity and inclusion, networking for new hires, and community engagement through resource groups and social initiatives.

Equal Opportunity Statement

The company is committed to diversity and equal opportunity, encouraging applications from all qualified candidates regardless of demographic or personal characteristics, ensuring fair and equitable hiring practices.