Customer Services Specialist I

Role Overview

The Customer Support Specialist II acts as an essential intermediary among mdxhealth customers, sales teams, and commercial operations. This position manages a portfolio of assigned accounts and closely collaborates with a dedicated regional sales team to uphold high service standards and drive sales goals.

Work Schedule and Location

• Based in the United States; applicants must reside within the USA.
• Work hours are Monday through Friday, from 5:30 AM to 2:00 PM Pacific Time.

Qualifications and Experience

• Minimum of two years' experience in customer service roles.
• Prior experience in healthcare customer service or clinical reference laboratories is advantageous.
• Strong precision and attention to detail.
• Flexibility to adjust to evolving policies, procedures, and work environments.
• Capability to thrive in fast-paced team settings.

Compensation and Benefits

• Hourly pay ranges from $22.00 to $25.00, dependent on experience and other lawful factors.
• Comprehensive benefits package including company-paid medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Generous employee discounts and a casual yet motivated workplace culture.

About mdxhealth

mdxhealth is committed to enhancing cancer diagnosis and treatment. The company fosters a world-class healthcare environment offering significant career growth and financial rewards.

Equal Opportunity Employer and Accessibility

mdxhealth is an Equal Opportunity Employer and provides accommodation for applicants requiring assistance during the hiring process. All qualified candidates receive consideration without discrimination based on race, gender, religion, sexual orientation, veteran status, disability, or other protected characteristics. For accommodation requests, contact Human Resources at 866-259-5644.