Customer Service Representative

About the Role

This role is based at Store 6002533 located at 108 George St. West, St. John's, Newfoundland and Labrador. As a Customer Service Representative, you will engage with customers daily, operate the cash register, suggest purchases, and occasionally assist with food programs. You will work throughout the store, both indoors and outdoors, maintaining high standards of store appearance and delivering prompt, friendly service in an energetic and enjoyable environment.

Key Responsibilities

• Greeting customers and managing cash register transactions.
• Recommending products to customers to enhance their shopping experience.
• Supporting food-related programs as needed.
• Working across multiple store areas to keep the environment neat and welcoming.
• Collaborating within a team to meet daily operational objectives.

Desired Qualifications and Skills

• Strong customer service abilities with an emphasis on friendly communication.
• Capacity to work efficiently at a fast pace while maintaining a positive attitude.
• Team player who helps achieve shared goals.
• Problem-solving skills with quick thinking and effective suggestion capabilities.
• Previous experience in customer service is advantageous but not mandatory.
• Motivation for career growth and eagerness to learn and enjoy the job.

Additional Information

• Flexible scheduling options provide work-life balance.
• Opportunity to grow within a large, stable organization with frequent chances for advancement.
• Competitive weekly pay and night shift premiums.
• Employee discounts available.
• Participation in scholarship and years of service recognition programs.
• Support for temporary workers via Provincial Nominee Program under certain conditions.

Equality and Inclusion

The company values diversity and inclusion, ensuring a safe, accessible, and rewarding workplace that highlights each employee's unique contributions. Employment equity is a priority, and applications from diverse candidates are encouraged. Accommodations during the selection process are available upon request.