Woolworths Group

Customer Service Agent (Driver)

Woolworths Group

Lenah Valley, Tasmania, Australia · Temporary

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Experience
Any
Salary
Openings
1
Posted
7時間前
Work mode
In office
Resume
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Job description

Overview

This role offers a permanent position with an immediate start within a supportive and inclusive team environment. Employees benefit from attractive team perks, career stability, and clear growth pathways.

Role Summary

The main duty involves the safe and punctual loading, transportation, and unloading of grocery goods according to delivery schedules. The role demands upholding excellent customer service standards by ensuring customer property remains undamaged. Drivers will utilize electronic 'sign on glass' technology for all deliveries and adhere to Safety, Health & Environmental (SH&E) policies, including conducting pre-shift vehicle inspections and maintaining vehicle cleanliness both inside and out.

Key Responsibilities

  • Deliver outstanding customer service at every stage
  • Effectively handle challenging customer interactions
  • Communicate proficiently both verbally and in writing
  • Demonstrate strong interpersonal skills through friendliness and courtesy
  • Work independently with minimal supervision
  • Maintain a professional appearance
  • Operate efficiently in a fast-paced, multitasking environment
  • Hold a valid full driver's license

Candidate Profile

  • Possesses a genuine enthusiasm for food and shopping
  • Prioritizes customers and their satisfaction
  • Enjoys collaborating and growing within a team
  • Adapts flexibly and embraces change
  • Demonstrates reliability and strong work ethic

Additional Information

Candidates will undergo a compulsory pre-employment medical examination to support a safe workplace environment.

Employee Experience and Benefits

  • Exclusive employee discounts across a broad range of trusted Woolworths Group brands
  • Comprehensive rewards program recognizing purpose-driven work
  • Access to wellness support tools including 24/7 use of the Sonder app
  • Progressive and competitive leave policies to accommodate personal priorities

Inclusion and Diversity Commitment

The organization values diversity, equity, inclusion, and belonging, aiming to foster a workplace where everyone feels welcome and empowered to achieve their full potential. Applicants are encouraged from all backgrounds, with adjustments available during hiring upon request.

How they work

Communication Teamwork & Collaboration Attention to Detail Time Management Adaptability Organisation Work Ethic Independence Conflict Resolution
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