Customer Relationship Executive

Overview

This opening is for a Banking Customer Relationship role in Noida. It suits candidates who want to grow in banking service, client engagement, and relationship management within a customer-facing environment.

Interested applicants may contact Ms. Tanya at 9259503718 directly.

Responsibilities

• Manage customer conversations over phone calls in a professional manner.
• Support clients with queries related to banking services and processes.
• Develop and strengthen positive relationships with customers.
• Share information about suitable banking products and services.
• Drive interest through upselling and cross-selling efforts.
• Work toward customer satisfaction and ensure appropriate follow-up.
• Record customer interactions accurately in the system.

Candidate Profile

• Strong verbal communication and interpersonal ability.
• Confident, service-oriented, and customer-first approach.
• Comfortable handling customer interaction along with sales coordination.
• Graduates and undergraduates may apply.
• Freshers are welcome.
• Experience in customer support, banking processes, telesales, or voice-based roles will be helpful.

What We Offer

• Fixed pay along with attractive incentives.
• Exposure to a professional banking process setup.
• Training and guidance to help you succeed.
• Growth opportunities for long-term career development.
• Stable and supportive work environment.
• Quick interview and onboarding process.

Job Details

• Work location: Noida.
• Experience range: 0 to 2 years.
• Process type: Banking Customer Relationship Process.
• Shift: Rotational.
• Work schedule: 6 working days per week.
• Compensation structure: fixed salary plus performance incentives.