Course Advisor

About AACDS

The Australasian Academy of Cosmetic Dermal Science (AACDS) stands as Australia's foremost and longest-operating vocational college specializing exclusively in advanced aesthetics education. Since 2004, AACDS has been offering nationally accredited qualifications in dermal science and cosmetic nursing. Predominantly, courses are delivered online, supplemented by practical training sessions hosted in Sydney, Melbourne, Gold Coast, and Perth. On-campus theoretical classes are available in Perth and Gold Coast. AACDS programs emphasize intimate, hands-on practical workshops within cutting-edge student clinic environments, often maintaining a trainer-to-student ratio of two per trainer, ensuring personalized instruction and direct access to aesthetic equipment. AACDS operates as a trading name of Niche Education Group Pty Ltd (RTO 51373, CRICOS Provider Code 02813B, VET Student Loans Provider No. 7301), catering to a diverse domestic and international student base.

Position Overview

Based in Brisbane, Queensland, this full-time hybrid role as Course Advisor involves guiding prospective students in choosing suitable courses aligned with their ambitions. Responsibilities include responding promptly to inquiries via phone, email, and web platforms, offering consultations about admission requirements, courses, fees, and financial assistance. The advisor maintains thorough records within student management and CRM systems, cooperates with academic and administrative teams to facilitate smooth enrolments, follows up on leads, and aids in retaining students by providing ongoing course-related guidance. Additionally, the role requires attendance at promotional events like information sessions, open days, and outreach activities, while giving management insights concerning student demands and trends.

Qualifications and Skills

• Excellent verbal and interpersonal communication skills to build rapport and convey complex information clearly.
• Experience in advisory roles related to students, customer service, sales, or educational administration, especially in vocational, higher education, or healthcare training contexts.
• Strong organizational capabilities and time management to handle multiple inquiries, follow lead-ups, and maintain accurate CRM/student system records.
• Proficiency with office technologies including email, spreadsheets, databases, and video conferencing tools, with adaptability to hybrid work settings.
• Knowledge or keen interest in cosmetic dermal science, nursing, aesthetics, or health sciences, capable of quickly mastering course content and regulatory compliance (RTO and CRICOS).
• Ability to work autonomously and collaboratively within a compact team, demonstrating professionalism, dependability, and a student-centered mindset.
• Post-secondary qualification in education, health sciences, business, or a related discipline is preferred.