Content Coordinator

Role Overview

Harrods is seeking a highly organized and detail-focused Content Coordinator to join our Creative Studio team at Shoreditch. This role involves managing brand assets and coordinating content production to ensure that copy and imagery are delivered accurately and efficiently, supporting seasonal campaigns and brand consistency.

Key Responsibilities

• Facilitate onboarding for new brand partners by guiding them on content specifications, timelines, and processes.
• Manage the delivery pipeline of copy, images, and supporting materials, ensuring timely receipt, review, and distribution of assets.
• Supervise seasonal requests related to brand imagery and campaign content, proactively troubleshooting potential delivery challenges.
• Serve as the primary liaison between internal teams and external brand partners, addressing submissions and queries while nurturing collaborative relationships.
• Collaborate with Production, Post-Production, Copy, and Digital departments to prioritize tasks, coordinate updates, and maintain smooth and trackable workflows.
• Maintain precise data management to support weekly reporting across workflow streams and assist with Digital Asset Management system oversight.
• Lead vendor production updates during weekly divisional meetings.
• Coordinate resolution efforts for any product errors found online.
• Oversee brand page production and manage weekly performance reporting.

Candidate Profile

The ideal candidate is a proactive, solution-oriented professional who excels at organizing complex workflows and communicating confidently with diverse stakeholders. They possess an exceptional eye for detail, pride themselves on accuracy and quality, and are comfortable handling data, especially within Excel. A drive for process enhancement and effective multitasking under competing priorities is essential, along with a positive mindset, strong ownership, and collaborative spirit.

About Harrods

Harrods stands as a world-renowned luxury department store, curating top designers and coveted brands globally. Our commitment is to make visits to our flagship Knightsbridge location an unparalleled shopping experience that inspires.

Our Commitment

Joining Harrods means contributing to our mission to exceed customer expectations while fostering your professional growth in a supportive, stimulating environment. We pride ourselves on offering abundant opportunities across various specializations.

Inclusive Culture

We value individuality and believe everyone can grow their potential here. Our inclusive culture celebrates diverse backgrounds and experiences, where authenticity drives our uniqueness and collective success.