Chief Operating Officer

Role overview

The Chief Operating Officer will be a full-time remote leader accountable for the company’s daily operations and overall execution. This position will focus on strengthening performance across all business areas, aligning operating methods with company objectives, and supporting dependable order delivery, supplier coordination, and customer service.

What you will do

You will partner with senior leadership to shape and implement business strategy, improve workflows, and track core performance metrics across private and government sales activity. The role also involves overseeing operational budgeting, maintaining compliance with internal expectations and outside requirements, and helping bring new product categories and supplier partnerships into the business.

In addition, you will guide and develop operational teams, encourage ongoing process improvement, and help sustain a workplace culture centered on reliability, quality, and strong service.

Qualifications

• Ability to build business plans and convert strategic objectives into practical operating plans.
• Hands-on background in operations leadership, process improvement, team management, and efficiency gains.
• Strong analytical capability for reviewing data, measuring KPIs, and making decisions based on evidence.
• Experience with budgeting and financial oversight tied to operations, including support for forecasting.
• Exposure to industrial supply, distribution, or a similar industry is an advantage.
• Effective leadership, communication, and stakeholder-management skills, especially in a remote or distributed setting.
• Knowledge of government contracting, bidding workflows, and compliance expectations is beneficial.
• Bachelor’s degree in Business, Operations Management, Finance, or a related discipline; an advanced degree or relevant certification is considered a plus.