Business Development Manager

Role Overview

NxtWave is looking for a seasoned and results-driven Business Development Manager to oversee and nurture relationships with Admission Consultants (ACs) across specific regions. The successful candidate will be responsible for managing consultant communications, fostering engagement, facilitating operational workflows, assisting with conversions through presentations and follow-ups, and ensuring smooth collaboration between consultants and internal teams.

Key Duties and Responsibilities

• Manage ongoing relationships with assigned Admission Consultants as the main point of contact.
• Maintain long-term partnerships and ensure consultants align with company policies, processes, and admission workflows.
• Communicate daily via calls, emails, and follow-ups to support consultant needs and resolve issues or escalations promptly.
• Work closely with counseling, operations, and admissions teams for seamless execution of admission procedures.
• Conduct presentations and platform demos to support business development and consultant understanding.
• Drive initiatives to activate and improve consultant engagement and performance.
• Supervise junior team members handling consultant operations, ensuring quality and efficiency.
• Track consultant performance and monitor admissions progress through CRM tools.
• Prepare daily, weekly, and monthly reports; analyze data to identify areas for improvement.

Qualifications and Experience

• Bachelor's degree in Business Administration, Management, Marketing, or related disciplines.
• 2 to 5 years’ experience in business development, partner or relationship management, or operations.
• Experience in EdTech, admissions ecosystem, or channel partner management is an advantage.

Essential Skills

• Exceptional verbal and written communication.
• Strong stakeholder and relationship management skills.
• Ability to multitask and coordinate effectively.
• Proficient with calls, emails, CRM platforms, and operational workflows.
• Leadership qualities with team supervision experience.
• Problem-solving aptitude and high accountability.
• Familiarity with Google Workspace and CRM software.

Performance Metrics

• Engagement and retention of Admission Consultants.
• Consultant activation and productivity.
• Efficiency of response and follow-up.
• Effectiveness of operational coordination.
• Support effectiveness in admission conversions.
• Accuracy in CRM usage and reporting.

Compensation and Benefits

• Competitive fixed salary.
• Incentives based on performance.
• Opportunities for career advancement in business operations or partner management.
• Professional and collaborative work culture.