- 経験
- 1～3歳
- 給料
- INR 15,000 – INR 20,000 / month
- 求人情報
- 1
- 投稿済み
- 5時間前
- 作業モード
- 在任中
- 教育
- Bachelor's
- 資格
- Applicants must be graduates in any discipline with 1 to 3 years relevant experience, preferably in manufacturing sales or customer service. Fluency in Gujarati and willingness to work on-site during day shifts in Ahmedabad is essential.
- 再開する
- 応募必須
勤務地
仕事内容
About the Role
Uniq Infotech is seeking a proactive and detail-oriented Sales Coordinator to enhance our sales operations and customer coordination efforts. This role focuses on managing existing government department customer accounts by fostering strong relationships, coordinating orders, and addressing customer inquiries efficiently to ensure smooth business processes.
Key Responsibilities
- Manage approximately 60–65 existing customer accounts within the assigned government sector.
- Develop and sustain robust relationships with current clients.
- Conduct regular customer calls for order follow-ups, payment collections, and support.
- Monitor outstanding payments and ensure timely collection efforts.
- Respond professionally and promptly to customer calls and queries.
- Coordinate with Production, Dispatch, Accounts, and other departments to resolve customer complaints.
- Maintain high customer satisfaction by promptly addressing issues.
- Work closely with internal teams to guarantee smooth order processing and on-time delivery.
- Document customer interactions, collections, complaints, and follow-ups accurately.
- Provide regular updates to management on customer feedback, collections, and unresolved matters.
- Maintain the company’s professional image through excellent customer service.
Skills and Qualifications
- Outstanding communication and interpersonal skills.
- Proficient telephonic communication skills with confidence handling customer calls.
- Strong customer relationship management capabilities.
- Effective follow-up and coordination skills.
- Good negotiation and persuasion abilities.
- Competent in resolving customer complaints effectively.
- Basic proficiency in MS Excel, MS Word, and email.
- Self-driven, positive attitude with a results-focused mindset.
- Ability to speak and understand Gujarati is essential.
Educational Requirements and Experience
- Graduate degree in any discipline is required; Bachelor’s preferred.
- 1 to 3 years of experience in sales, sales coordination, customer service, or customer relationship management, preferably within a manufacturing company.
Compensation and Benefits
- Salary range between ₹15,000 to ₹20,000 per month.
- Flexible schedule options.
- Paid sick leave and time off.
- Provident Fund contributions.
Additional Details
- Work location: Ahmedabad, Gujarat, India (on-site).
- Shift: Day shift availability required.