Assistant Manager

Role Overview

The Assistant Manager will oversee the smooth and effective operation of the store, ensuring customers receive exceptional service alongside a consistently fresh food selection in a clean and safe environment. The role focuses on achieving key performance indicators including sales and profitability through proficient management of staff and daily operations.

Candidate Profile

• Preferably has at least two years of experience in a related role.
• Proficient in Microsoft Office applications such as Excel and Word.
• Competent in managing cash transactions and balancing tills.
• Possesses excellent verbal and written communication abilities.
• Strong delegation skills with the capacity to lead and motivate a team.
• Highly motivated with a solid work ethic.
• Understands how to meet and exceed key performance indicators and sales goals.
• Keen commercial insight and awareness of brand management.
• Passionate about the grocery retail sector.
• Capable of thriving in a dynamic, fast-paced workplace environment.

Primary Responsibilities

• Embody and promote the Centra brand values: Proud, Energetic, Imaginative, and Community-Focused.
• Set, track, and realize sales and profitability targets alongside store team members, focusing on gross and net profit margins, waste reduction, and other agreed KPIs.
• Ensure correct implementation of store planograms and maintain appropriate product ranges.
• Merchandise and present the store to an exceptional standard at all times.
• Lead by example as an approachable role model, fostering teamwork and a positive work atmosphere.
• Facilitate effective communication between management and employees within a safe, respectful, and inclusive setting.
• Support the Store Manager in staff training, development, and overall store efficiency.
• Manage team performance by offering constructive feedback, recognition, and motivation.
• Address customer inquiries professionally and in alignment with store policies.
• Maintain awareness of achieving margins across all departments.
• Engage proactively with new initiatives and adopt innovative ways of working.

Additional Information

Compensation will be commensurate with experience. Candidates with relevant practical experience will be prioritized for interview selection.