Assistant Food & Beverage Supervisor

Role Overview

The Assistant Food & Beverage Supervisor plays a vital role in ensuring the delivery of top-quality food and customer service. This position is responsible for maintaining safety standards, overseeing team operations, and promoting efficient service in a luxury hospitality setting.

Key Responsibilities

• Guarantee that all guests receive excellent food quality and impeccable service.
• Handle safety issues promptly, including investigating accidents and near misses, adhering to company policies to foster a safe working environment and compliance with standards.
• Provide clear and precise work assignments to team members, ensuring deadlines and quality benchmarks are met, improving operational productivity and service excellence.
• Perform random inspections at lounges to confirm that food and equipment meet the designated business standards.
• Manage stock levels accurately in line with current consumption trends to ensure availability.
• Optimize and maintain back-of-house spaces for safety and efficiency, minimizing damage and workplace injuries.
• Support staff scheduling and task allocation to ensure full coverage across all lounge areas.
• Promote ongoing training programs focused on product expertise and service procedures, fostering enhanced customer satisfaction and superior service quality.

Required Qualifications and Experience

• Diploma or equivalent certification is mandatory; a Bachelor’s degree in a relevant field is preferred.
• At least 4 years’ experience in the hospitality industry, including a minimum of 2 years in a supervisory capacity within a 5-star restaurant environment.
• Strong familiarity with luxury hotel operations and standalone restaurant management.
• In-depth knowledge of food safety standards and hygiene regulations.

Skills and Competencies

• Effective written and verbal communication skills in English.
• Self-driven with demonstrated leadership capabilities.
• Ability to identify growth opportunities with commitment to continuous improvement and adaptability.
• Expertise in delivering personalized food and beverage experiences.
• Excellent organizational and multitasking ability with keen attention to detail.
• Proficient in Microsoft Office suite applications.
• Accurate record-keeping, inventory management, and strict adherence to procedural guidelines.